3rd Shift Patching Specialist
Company: Sentinel
Category: IT
Downers Grove
Type: Full Time
Sentinel Technologies is seeking a Patching Specialist for its nationally recognized IT support team. In this role you will be working with customers and vendors to deliver effective patching solutions and support. When you are not fulfilling patching needs you will leverage your experience supporting their help desk team managing tickets through ServiceNow. Your effective communication skills will lay the path to building and fostering relationships with customers reliant on highly available and secure systems. This is a full-time direct hire position with 3rd shift hours Thursday-Monday from 7pm-4am CST.
Compensation: $50,000 – $60,000 annually. Benefit plan includes Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, two weeks’ vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs.
What You’ll Do:
- Patch Deployment & Management – Manage the end-to-end patching process for servers and workstations for our customers.
- Monitoring & Compliance – Regularly assess patch compliance and address vulnerabilities to maintain system integrity.
- Troubleshooting & Support – Investigate patching failures, resolve patching and customer technical issues, and collaborate with teams to ensure smooth deployments.
- Case Management – Document patching activities, maintain accurate records, and update status reports in the case management system.
- Automation & Efficiency – Leverage tools and scripts to streamline patch deployment and improve operational efficiency.
- Security & Best Practices – Stay updated on industry trends, participate in security training, and follow best practices for risk mitigation.
