Job Archives

Posted 4 days ago

Help Desk Agent

Company: Sentinel Technologies
Category: IT

 Downers Grove, Remotely

Type: Full Time

Sentinel has two Helpdesk Agent positions open. As a Helpdesk Agent, you will be responsible for supporting end users on the phone and resolving their issues. You will be providing customer service and technical support, as well as troubleshooting hardware and software issues. The ideal candidate will have experience with Microsoft Office and Office 365, Windows 7/10, and Active Directory. Qualifications:

    • 5+ years’ experience in Helpdesk is preferred
    • Experience with Microsoft Office and Office 365
    • Experience with Windows 7/10 and Active Directory
    • Experience with DNS and DHCP
    • Basic networking skill and remote imaging required
    • Multi-factor authentication, G-Suite, or Apple iOS is a plus.
    • SCCM certification is a plus
    • Kaseya experience a plus
    • Bilingual in Spanish language is a plus
Posted 4 days ago

Customer Success Manager, Fortis Sentinel Cybersecurity Services

Company: Sentinel Technologies
Category: Business, Management

 Downers Grove

Type: Full Time

Sentinel is seeking a Customer Success Manager to join their team. As a CSM for their Fortis Cybersecurity practice, your primary responsibility is maintaining long-term, post-sales relationships with existing and new customers across a wide selection of companies and industries. Pro-actively work with customers to ensure they continue to receive on-going value from the Sentinel Fortis Services that they have purchased. You will focus on relationship management to ensure that the customers serve as positive references and continue receiving value from the Sentinel portfolio. Qualifications:

  • Ability to ensure proper delivery, onboarding, and adoption of products and services, conduct ongoing compliance & health checks.
  • Exceptional customer service skills to drive “time to value” and improve customers overall experience.
  • Ability to communicate effectively with managers, customers and vendors on report analysis.
  • Ability to execute complex, large-scale product implementations and related change management activities to strategic accounts.
  • Ability to maintain a solid working relationship including collaborative technical activities with peers.
  • Ability to manage the customer experience life cycle to include quarterly business reviews and reporting.
  • Excellent writing and verbal communication skills required.
Posted 4 days ago

Cisco Network Engineer

Company: Sentinel Technologies
Category: IT

 Downers Grove, Remotely

Type: Full Time

As a Senior Lead Engineer, you will serve as a point of escalation for all network-related issues for one of our major clients in a team environment. You will identify and implement industry best practices and research current and future industry technology. This position can be remote but will need to provide occassional support at our Downers Grove and Chicago, IL locations. Qualifications:

  • 3-5+ years of experience resolving complex Cisco networking related issues.
  • Experience supporting and resolving data Center related issues.
  • Creates and presents “root cause” analysis documents in response to service outages, performance degradation, maintenance activity/configuration errors.
  • Cisco wireless experience desired.
  • Perl scripting experience desirable.
  • CCNA highly desirable or commensurate experience.
Posted 4 days ago

Splunk Cloud Engineer

Company: Sentinel Technologies
Category: IT

 Downers Grove, Remotely

Type: Full Time

Sentinel is growing and seeking an experienced Splunk Cloud Engineer with experience in Splunk Enterprise, Splunk Enterprise Security and Splunk ITSI. You will be responsible for configuring the monitoring tools, adding users, installing agents on servers, as well as providing level 3 support. You will be working as part of our Operations Center to help analyze data to help identify causes to problems and to develop solutions. This role can be remote but must provide occasional support onsite at the Downers Grove, IL headquarters. Qualifications:

  • Candidates need to have a minimum of 1-2 years of Splunk engineering and development experience.
  • Splunk Cloud Development support experience in an enterprise environment required.
  • Cloud development experience required.
  • Knowledge of network monitoring required.
  • Splunk certifications highly preferred.
Posted 4 days ago

Support Team Manager

Company: Sentinel Technologies
Category: IT, Management

 Downers Grove

Type: Full Time

Sentinel is seeking an IT Manager to join their team. This position will focus on day-to-day management of IT teams responsible for enterprise accounts service delivery, customer satisfaction and problem resolution, team building, vendor management, and financial/new deal approvals. This individual will manage 3-5 teams of 15-20 dedicated account engineers. You will also be responsible for additional hires as needed to support the workload and development needs of the department. Each enterprise account team will consist of a team lead/technology lead for additional help with day-to-day management. This position reports to the Director of Enterprise Services. Qualifications:

  • Must have previous leadership and management experience or have demonstrable management skills to lead a team.
  • Previous experience in IT architecture or engineering roles – to include a sound understanding of all available technical solutions within our field while mastering 1 or 2 of those subjects.
  • Solid understanding of Managed Services (MSP).
  • A forward-thinking technical mind able to break down technical solutions and jargon to the non-technical customer, gaining both trust and recognition as a technical expert.
  • Experience and understanding of ticket management and project management.
  • A strong ITIL framework and background (certification a plus).
Posted 4 days ago

SOC Analyst

Company: Sentinel Technologies
Category: IT

 Downers Grove

Type: Full Time

Sentinel seeks a SOC Analyst. The Security Operations Center Analyst will be responsible planning and implementing security measures to protect computer systems, networks, and data. This person will act as a first responder to cyber-incidents. They report cyber threats and then implement changes to protect our Customer’s environments. Your ability to analyze real traffic and associated artifacts: malicious, normal, and application traffic; and demonstrate the ability to differentiate malicious traffic from false positives will be critical in this position. Qualifications:

  • 2-3 years’ experience in a security related position.
  • Certifications preferred: CCNA, GCIA (GIAC Certified Intrusion Analyst), GCIH (GIAC Certified Incident Handler).
  • Experience performing daily system monitoring and health checks for various security products.
  • Confident triaging alerts and reporting of incidents.
  • Confident analyzing real traffic and associated artifacts: malicious, normal, and application traffic; and demonstrate the ability to differentiate malicious traffic from false positives.
  • Experience and up-to-date with security best practices and hardening as it relates to protecting Enterprise environments from the latest threat landscape.
  • Mentoring and assisting other SOC analysts.
  • Understanding of how DNS works for both legitimate and malicious purposes.
  • Understanding network protocols and traffic flow in an enterprise environment.
  • The ability to communicate clearly with verbal and written skills.
  • Staying current on IT security trends, vulnerabilities, and news and recommending security enhancements.
Posted 4 days ago

SOC Team Lead

Company: Sentinel Technologies
Category: IT

 Downers Grove

Type: Full Time

Sentinel seeks a SOC Team Lead. The Security Operations Center Team Lead will be a member of the Sentinel Security Operations Center and will work closely with the Security Operations Manager. In this role, you will be responsible for mentoring and developing talent, improving processes and procedures for security related events, acting as a technical escalation point, and developing and enhancing our current and future security offerings for both Sentinel and our customer base. You will be leading a team of 8 SOC Engineers. Qualifications:

  • 5+ years of experience in information security or related technology experience required.
  • Strong knowledge of technology and security controls related to the detection, analysis, containment, eradication, and recovery from cyber security incidents.
  • A good understanding of how threat actors work.
  • Strong understanding of TCP/IP and other networking principles.
  • Professional Certifications are highly recommended, such as: SANS (GCIA/GCIH/GCTI), Certified Ethical Hacker (CEH), and CISSP is highly preferred.
  • Ability to communicate effectively with all levels of staff, management, and clients both verbally and in writing.
  • Responsible for developing new security offerings and enhancing the existing offerings and practices.
  • Develop playbooks for operational responses to security and cyber threats.
  • Implement processes and procedures to ensure alerts are addressed with relevancy, accuracy, and in a timely manner.
  • Experience with endpoint forensics, malware remediation, and advanced attack detection.
  • Provide expertise and assistance to SOC analysts for incident identification, assessment, reporting, communication, remediation guidance, and monitoring.
  • Responsible for mentoring and developing the SOC team from associate to senior level SOC analysts with the objectives of advancing the individuals technical skill set, improving internal and external communication skills, and expanding overall consulting skills.
  • Identify, evaluate, develop and report SOC related metrics via dashboards and/or reports for both internal and customer facing.
Posted 4 days ago

Security Analyst

Company: Sentinel Technologies
Category: IT

 Downers Grove

Type: Full Time

Sentinel is seeking a Security Analyst to join their team. The Associate Security Analyst will be responsible for planning and implementing security measures to protect computer systems, networks, and data. This person will act as a first responder to cyber-incidents. They report cyber threats and then implement changes to protect our Customers’ environments. Your ability to analyze real traffic and associated artifacts: malicious, normal, and application traffic; and demonstrate the ability to differentiate malicious traffic from false positives will be critical in this position. Qualifications:

  • 2-3 years’ experience in a security related position
  • Certifications preferred: CCNA, Security+, GCIA, Certified Ethical Hacker, and CISSP
  • Experience performing threat hunting on enterprise level SIEM’s (Splunk and AlienVault preferred)
  • Experience performing daily system monitoring and health checks for various security products
  • Confident triaging alerts and reports of security incidents
  • Confident analyzing real traffic and associated artifacts: malicious, normal, and application traffic; and demonstrate the ability to differentiate malicious traffic from false positives
  • Ability to provide remediation guidance on security incidents along with providing security best practices to our customers
  • Understanding of how DNS works for both legitimate and malicious purposes
  • Understanding basic network protocols and traffic flow in an enterprise environment
  • Knowledgeable in Splunk searching (SPL) and Linux data retrieval using GREP commands
  • Assist with maintaining and improving our alarming logic for new and existing log sources with our development team
Posted 4 days ago

Administrative Assistant

Company: Sentinel Technologies
Category: Office and Administration

 Downers Grove

Type: Full Time

Sentinel has an Administrative Assistant position open. As an Administrative Assistant, you will be responsible for administrative assistance to the sales team. This position works closely with a national admin team with a wide variety of tasks and projects including, but not limited to supporting our sales team with RFP’s, contract creation, proofreading proposals, entering sales deals into a proprietary system, and sending agreements through DocuSign.  Depending on interest you may assist with travel, corporate newsletters, and recruiting support. Facility responsibilities include but are not limited to office supply ordering, identifying general maintenance needs, light shipping/receiving and coordinating with the Sr. Facilities Manager to schedule repairs or services. Ideal candidate will be a self-starter with organizational, time-management skills and a “can-do” attitude and work well independently. Qualifications:

  • 0 – 3 years’ experience in an administrative role (recent College graduates welcome – we will train)
  • Bachelor’s Degree required
  • Advanced typing skills
  • Strong skills in Microsoft Word, Excel, PowerPoint (we are using O365)
  • Excellent communication skills and organizational skills
  • Candidate must be able to work in a high-volume team environment with the ability to multitask
Posted 4 days ago

Environmental Health Lab Technician

Company: DuPage County Health Department
Category: Technician

 Wheaton

Type: Full Time

The DuPage County Health Department is seeking an Environmental Health Lab Technician to join their team. In this role, you will be responsible for conducting potable and non-potable water testing and related tasks, as well as managing all quality control related procedures for our internal water laboratory.

  • Performs drinking water and wastewater testing and analysis using a variety of different types of laboratory equipment.
  • Develops and maintains quality control procedures in compliance with applicable lab standard practices and regulatory authorities.
  • Provides customer service for clients, including residents of DuPage County and contractors for well and septic companies.
  • Assesses inventory for laboratory supplies and materials.
  • Maintains and updates records of quality control logs, daily equipment checks, water reports, and other applicable documentation.
  • Oversees regular maintenance and cleaning for environmental lab.
  • Performs proper methods of infection control and sterilization.
  • Maintains required training, licensure, and/or certification.
  • Demonstrates independent judgment, problem-solving, and discretion in making position-related decisions.
  • Assists in other EH related projects as assigned.
  • Reviews and demonstrates understanding of laboratory techniques, practices, and procedures as well as lab safety and quality control practices.
  • Participates in emergency response activities as assigned.
Posted 4 days ago

Offset Feeder ($2,000 Sign On Bonus)

Company: Graphic Packaging International
Category: Manufacturing

 Carol Stream

Type: Full Time

Graphic Packaging International is seeking an Offset Feeder to be an apprentice to the pressman, assisting in all aspects to make sure the job runs smoothly. They understand and align business operations and the Department as he/she executes their role to exceed customer expectations and align with GPI business, cultural, financial and operational objectives. Line of progression position. Primary responsibilities are the following:

  • Feed sheets to printing press
  • Mechanical adjustments
  • Pull and push steel rods between loads
  • Operate handjack and electric pallet jack
Posted 4 days ago

Lead Shipper – Forklift Driver ($2,000 Sign On Bonus)

Company: Graphic Packaging International
Category: Warehousing

 Carol Stream

Type: Full Time

Graphic Packaging International has a Lead Shipper/Forklift Driver position open. The following is a list of specific duties which are considered the essential functions of this job. The list is not exhaustive, as all positions at the company are dynamic. The employee who occupies this position is expected to assume any/all duties assigned by management irrespective of whether such duties are specifically included in this list. Starting pay rate is $22.84.

  • Shipping Lead is responsible for making appropriate arrangements to ship finished materials.
    • Is to inform Material Handler to assign/move materials to shipping dock or assign Jeep Driver to do it.
    • Responsible for coordinating deliveries of materials to be shipped.
  • Responsible for verification of materials being shipped (Shipping Lead has responsibility that materials being shipped are in fact the materials that were ordered by customer). Done by use of bar scanner and transmitter, shipping checks that bar codes, shipping numbers on product are same as on release order.
  • When necessary, Shipping Lead is to perform duties of Jeep Driver:
    • Is to retrieve loaded pallets of folded cartons from finishing area and transport them to shipping area.
    • Is to wrap loaded pallets with plastic wrap: Shipping Lead places load onto “shrink wrapping” machinery and attaches beginning of wrap to load. Machinery automatically wraps load.
    • Is to load finished material onto outgoing trucks.
      • Note: Shipping Lead performs duties of Jeep Driver approximately 30 to 90% of working shift varying on needs of Shipping Department.
    • Responsible for maintaining the general cleanliness of work area. Is to sweep up and remove unnecessary debris.
    • Physical and visual activities that are commonly associated* with the performance of the functions of this job:
    • Position associated with walking (checking on materials to be shipped, checking schedule of finished materials, etc…), sitting (on forklift), lifting (propane tanks 50 lbs.), and carrying (propane tanks).
    • Physical demands commonly associated* with the performance of the functions of this job:
      • Shipping Lead must be able to lift propane tank (weighing approx. 50 – 60 lbs.) and carry to area to be filled (distance varies – from anywhere in plant). This activity is performed approximately once every working shift.
      • Must have physical coordination to operate forklift. Person is operating forklift approximately one third to two thirds of working shift.
      • Extremes of heat or cold (depending on season), noise (from forklift and production machinery).
      • Use of Machines, Tools, Equipment, Software:
      • Forklift, stretch wrap machinery.
Posted 4 days ago

Assistant Machine Operator ($2,000 Sign On Bonus)

Company: Graphic Packaging International
Category: Manufacturing

 Carol Stream

Type: Full Time

Graphic Packaging International is seeking an Assistant Machine Operator to join their team. The Machine Set-Up/Gluer Operator understands and aligns business operations and Finishing Department as he/she executes their role to exceed customer expectations and align with GPI business, cultural, financial and operational objectives. Job functions:

  • Sets up and operates straight-line gluers, inner cell, 4-corner and 6-corner gluers; and related peripheral/supporting equipment for manufacturing folded and glued carton.
  • Observes automatic feeding, folding, and gluing of box blanks to detect machine malfunctions.
  • Inspects completed work to detect defects and verify conformance to work order specifications, and adjust machinery as necessary to correct variations.
  • Keeps daily time and materials usage reports and records information in Peak and SAP.
  • Performs Preventative Maintenance.
  • Disassembles machines to maintain, repair, or replace broken or worn parts, using hand tools.
  • Assist temporary employees with understanding task assignments while – reinforcing housekeeping, safety and Graphic Packaging International’s core values.
  • Review job tickets.
  • Performs, understands and follows make ready as required which includes general set up of the gluer or window machine.
  • Run the job according to customers specifications.
  • Quality control of all gluing aspects including carton alignment, glue adhesion and proper folding.
  • Verifies and communicates both product standards and work standards to crew to execute production.
  • Maintains equipment by performing minor maintenance, troubleshooting, calibrations, adjustments, repairs, and authorized modifications.
  • Clean area around gluer. Housekeeping is imperative.
  • Possess a strong work ethic.
Posted 4 days ago

Maintenance Mechanic ($2,000 Sign On Bonus)

Company: Graphic Packaging International
Category: Maintenance, Mechanic

 Carol Stream

Type: Full Time

Graphic Packaging International is seeking a Maintenance Mechanic to join their team. This position is responsible for assembly and disassembly of paper converting equipment along with testing and debugging of mechanical/electrical devices for proper operation, that ranges from above average too difficult in complexity. Electrical Technicians understand and align business operations and Maintenance Department as he/she executes their role to exceed customer expectations and align with GPI business, cultural, financial and operational objectives. Job functions:

  • Work within and adhere to GPI’s core values of Integrity, Respect, Accountability, Relationships and Teamwork.
  • Installing and repairing all electrical devices within the plant.
  • Performing breakdown repairs, preventative maintenance, predictive maintenance, etc. on all production equipment, utilities, building/grounds, etc.
  • Completing parts requisitions, work orders, time sheets, in Computerized Maintenance Management System.
  • Electrician disassembles defective electrical equipment, replaces defective or worn parts, and reassembles equipment.
  • Responsible for replacing all fuses, light sockets, bulbs and switches
  • Working independently and on teams.
  • Demonstrating safe work practices.
  • Use PLCs for routine troubleshooting.
  • Understand and complete all associated paperwork.
  • Adhere to preventative/predictive maintenance schedules.
  • Read and work from mechanical and electrical blueprints
Posted 4 days ago

Quality Clerk Coordinator ($2,000 Sign On Bonus)

Company: Graphic Packaging International
Category: Manufacturing

 Carol Stream

Type: Full Time

Graphic Packaging International is seeking a Quality Clerk Coordinator to join their team. This position responsible for developing and maintaining standard operating procedures throughout the Complex. Also responsible for analyzing quality metrics, customer feedback and developing action plans to ensure high quality and customer satisfaction. They understand and align business operations and Quality Department as he/she executes their role to exceed customer expectations and align with GPI business, cultural, financial and operational objectives. Job functions:

  • Work within and adhere to GPI’s core values of Integrity, Respect, Accountability, Relationships and Teamwork.
  • Interface with multiple departments to develop and maintain product and process information databases; SAP, etc.
  • Work closely across the company on various corporate issues and projects.
  • Maintain standard operating procedures (SOPs) and business processes. Manage the control of documents and procedures; update/create as needed.  Perform regular audits of the standard procedures.
  • Collect and analyze operational, service and customer data to ensure, drive and create action plans that improve product reliability, customer satisfaction, and quality resulting in improved metrics while ensuring valid data.
  • Provide quality data analysis to improve teams and processes on a timely basis.
  • Create and effectively communicate quality metrics to key stakeholders as needed.
  • Develop and maintain databases and automated collection systems.
  • Manage and maintain quality alert programs.
  • Maintain metrics, graphs and develop action plans in support of organization workout team projects, LEAN documentation, while learning all facets of the folding carton industry.
  • Will serve as the liaison between the customer and Graphic Packaging through site visits and other communication.