After Market Product Support
Company: TransChicago Truck Group
Category: Customer Service/Sales
Aurora
Type: Full Time
TransChicago Truck Group is seeking an After Market Product Support to join their team. The After-Market Product Support offer product solutions to current and prospective customers. The After-Market Product Support calls on customers in an assigned area that are currently not purchasing from TransChicago and offer solutions to secure their business. The After-Market Product Support calls on current customers and completes a wallet share analysis to uncover products TransChicago offers to increase products sold to customer. Compensation: $30,000 base salary plus commission on the sales of shop parts, and benefits are offered. What you need to succeed (Skills):
- Continuous communication with customers about Parts and Service specials.
- Aggressively seek out new customers.
- Communicate to customer base when new products are introduced.
- Continue growing working knowledge of products, services, and costs.
- Assisting in the collection of past due accounts, when requested.
- Communicate with inside staff as to any feedback from customer.
- Keep training current.
- Grow wallet-share with existing customers through all product offerings.