Bilingual Spanish Collections Specialist
Company: Parts Town
Category: Accounting/Finance
Addison
Type: Full Time
Parts Town is looking for a Bilingual Spanish Collections Specialist to join their team. The Collections Specialist (Internally know as Revenue Retriever) works closely with a portfolio of their valued customers to ensure payments are made within payment terms and to follow up with customers when payments are past due. You will take payments from customers, complete account reconciliations, do account research and establish strong relationships with customers. A passion for delighting both internal and external customers are crucial to the success of this role.
The salary range for this role is $43,632.36 – $58,380.61 annually ($20.97 – $28.06 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
What you will be doing and what they look for:
- Engaging with valued customers through phone calls and emails to collect payments.
- Work closely with team members to create ways to bring in cash and future revenues.
- Perform account reconciliations as needed to ensure Parts Town and customer accounting records are aligned.
- Solve problems quickly and create resolutions that bring in revenue on a regular basis.
- You can proficiently communicate with customers in English and Spanish.
- You are self-motivated, customer-centric and are a skilled negotiator.
- You have 2+ years of collections or equivalent experience.
- You pay close attention to detail, as far as you’re concerned anything worth doing should be done right.
- Bonus Points if you experience with SAP or other ERP software!