Posted 6 days ago

Business Development Specialist

Company: Parts Town
Category: Customer Service/Sales

 Addison

Type: Full Time

Parts Town seeks a Business Development Specialist to join their team. The Business Development Specialist (internally known as PARTnership Builder) is responsible for finding, developing, and maintaining relationships with Chain Customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize the Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing, and providing outstanding customer service and follow-up.
The salary range for this role is $51,895.08 – $71,519.31 annually ($24.95 – 34.38 hourly) which is based on including but not limited to qualifications, experience, and geographical location. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Their comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Responsibilities:

  • Place a high volume of outbound calls to new and existing customers.
  • Identify, cultivate, and build new customer partnerships with Chain Customers in the HVAC space by understanding their problems/needs and utilizing the Parts Town value proposition and solutions to solve them.
  • Build in-depth knowledge on HVAC industry trends and customer needs.
  • Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.
  • Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
  • Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.
  • Partner with Customer Experience team members to develop and grow customer relationships.
  • Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).