Posted 1 month ago

Business Service Representative I

Company: DuPage County
Category: Administrative Support, Business Development


Type: Full Time

There is a Business Service Representative I position open in the DuPage County Workforce Development Division. The workNet DuPage Career Center is funded through the federal Workforce Innovation and Opportunity Act (WIOS) and provides an extensive range of services to both job seekers and employers. Responsibilities as a Business Service Representative are the following:  

  • Builds a broad awareness among employers in DuPage County about the work of the DuPage Workforce Development Division.
  • Fosters strong relationships with employers from cold calling and prospecting to service delivery.
  • Communicates with employers in DuPage County about services available through the DuPage Workforce Development Division.
  • Receives requests for service from business clients.
  • Follows up on business client needs.
  • Communicates with Workforce Development staff to see if any clients have completed service and are qualified to meet the needs of business clients.
  • Provides information to Workforce Development Division counselors, other partner staff, and students and job seekers about future trends that may impact redirection of training dollars.
  • Establishes training grants for businesses in DuPage County.
  • Maintain records and reports of business clients served.