Posted 3 weeks ago

Center Associate

Company: UPS
Category: Customer Service

 Naperville

Type: Part Time

The UPS Store is seeking a Center Associate to join their team. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Responsibilities:

  • Delivers outstanding customer service to walk-in customers and telephone inquiries.
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership.
  • Takes ownership of the customer’s shipping needs and offers viable solutions.
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends.
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
  • Maintains a clean, organized, and safe working environment.