Central Scheduling Agent
Company: ATI Physical Therapy
Category: Administrative Support, Customer Service, Healthcare
Type: Full Time
ATI Physical Therapy has a number of openings for Central Scheduling Agents for its corporate offices location in Bolingbrook. ATI’s Central Scheduling Agent Team is dedicated to providing a five-star customer experience to prospective incoming patients to ATI Physical Therapy. As a Central Scheduling Agent you will provide the best solutions and options for our patients and callers. You will be responsible for supporting the overall intake process of all patient referrals received through inbound phone calls and facilitate outbound calls for referrals received by email or via fax within established department standards in a friendly and upbeat manner.
- 1 year of experience in a customer service environment with some knowledge of the healthcare industry preferred.