Claims Administrator
Company: City of Naperville
Category: Professional Services
Naperville
Type: Full Time
The City of Naperville has an opportunity for an experienced claims professional as part of its in-house Legal Department. As a self-insured municipality, the City of Naperville’s Administrator will manage automobile liability, general liability, and workers’ compensation programs for a workforce of nearly 1,000 employees. This critical position investigates and resolves claims, while managing third-party administrators and administering the self-insurance fund budget.
The anticipated hiring range for this position is $29.9552 to $35.9462 per hour commensurate with credentials and experience. Benefits are offered, such as Medical, Dental, Vision, and Life Insurance; IMRF (Illinois Municipal Retirement Fund); Deferred Compensation Investment Plans; Flexible Spending Accounts; Employee Assistance Program; Additional Voluntary Benefits; Paid Time Off and Holidays; Sick Time; Paid Maternity and New Parent Leave; Service and Recognition Awards.
Responsibilities:
- Investigates, evaluates, negotiates, and settles automobile and general liability claims against the City, including conducting site visits, interviews, photographic documentation, records collection, and analysis of liability, reserves, and damages.
- Manages the City’s workers’ compensation program, including oversight of the third-party administrator, coordination of medical treatment, authorization of care, return-to-work and alternate duty accommodations, and collaboration with counsel on contested claims.
- Pursues subrogation and property damage recoveries for losses that the City sustains.
- Records, tracks, and reports claims-related information and data; analyzes claims data, identifies loss trends, prepares reports for the City Council, City Manager, departments, and the Safety Team, and recommends risk mitigation strategies.
- Provides analytical, technical, and administrative support to City attorneys in claims-related litigation, including preparation of discovery responses, document production, motions and briefs, and trial or testimony assistance.
- Prepares, administers, and monitors the self-insurance fund budgets for workers’ compensation, automobile, and general liability claims; executes departmental chargebacks and financial reporting.
- Reviews contracts, certificates of insurance, and insurance policies to ensure appropriate coverage, terms, and compliance.
- Serves as a resource to all City departments on liability, workers’ compensation, insurance coverage, and loss prevention issues.
- Participates in Safety Team initiatives and provides or coordinates related training on accident investigation and workers’ compensation.
- Strives to improve overall Legal Department operations, decrease turnaround times, streamline processes, and collaborate to provide quality customer service.
