Clinical Application Analyst, Revenue Cycle/Scheduling
Company: Midwestern University
Category: IT, Professional Services
Downers Grove
Type: Full Time
The Clinical Application Analyst, Revenue Cycle/Scheduling reports to the Clinical Application Manager, Revenue Cycle/Scheduling and is responsible for supporting Clinical Specialists with, implementing, and coordinating production of clinic software applications including Epic. The role provides support to faculty and students who need assistance with accessing and utilizing clinic applications. Incumbents in this position will assist with developing, building, and implementing solutions to support clinical, revenue, and registration/scheduling activities.
Salary range is $60,000 to $75,000. They offer a comprehensive benefits package that includes medical, dental, and vision insurance plans as well as life insurance, short/long term disability and pet insurance, flexible spending accounts including healthcare reimbursement and child/dependent care account, work life balance with competitive time off package including paid holiday’s, sick/flex days, personal days and vacation days, 403(b) retirement plan, tuition reimbursement, child care subsidy reimbursement program, identity theft protection and an employee assistance program, and a wellness facility on-site with a fully equipped fitness facility.
Essential Responsibilities
- Assist with building out the application modules, creating test scripts, executing the test scripts, and working with end users in testing.
- Provide user support in using Epic application, including other ancillary applications that integrate with Epic in the clinic setting.
- Support the Clinical Specialist with building, and implementing solutions to meet clinical, revenue, and registration/scheduling requirements to streamline clinic operations and improve end users and patient experiences.
- Leverage knowledge of Epic and other clinic applications to assist clinic faculty and staff with utilizing applications appropriately.
- Under the guidance of the Clinical Application Manager, assist end users with process and workflow improvements to improve efficiency of patient care, revenue, registration/scheduling, and operations.
- Communicate with end users to establish and identify report requirements and ensure delivered reports/data meet clinic quality standards.
- Add new and deactivate upon termination, users including staff, faculty, and students to Prod and SIM environments.
- Troubleshoot any issues found within the applications, modules, and their dependencies. Document solutions for future reference.