JOBS

The Forest Preserve has a Computer Support Analyst position to fill. This position supports the district’s Information Technology by coordinating and performing a full range of services including computer/application support and installation.
Salary is $50,440 – $56,784 per year, eligible for performance review and possible pay increase annually. Medical (PPO and HMO plans through Blue Cross Blue Shield), Dental, Vision, Flexible Spending Account for Health and/or Dependent accounts., Wellness Screenings, Life Insurance, Tuition Reimbursement, 12 paid Holidays, 12 paid Vacation Days, 5 paid Personal Days, 8 paid sick days, Pension through Illinois Municipal Retirement Fund (IMRF), 457 Retirement Plan.
Responsibilities:

• Research and recommend innovative and automated approaches for computing tasks.
• Provide end user support related to Microsoft Office 365 suite of products and various third-party applications.
• Provide end user support related to FPDDC hardware including laptops, desktops, printers, scanners, and mobile devices such as IOS IPads and IPhones.
• Maintain hardware inventory of computing district assets using Microsoft Intune and Kaseya VSAX RMM.
• Perform imaging of FPDDC computers using Microsoft Intune.
• Perform setup and configuration of mobile devices using Microsoft Intune.
• Administer and Maintain Microsoft Intune environment.
• Administer and Maintain Asset Inventory and Patch Management module.
• Perform new employee IT orientation of Microsoft Office suite and third part applications.
• Monitor and provide problem resolution for the district’s helpdesk environment.
• Coordinate computer/software purchases: determine system requirements, obtain pricing, availability and compatibility information, submit purchase requests, and track shipment of systems.
• Act as liaison to third party vendors for maintenance and repair.
• Keep knowledge current with technology advancements.
• Participate in an on-call rotation to support the district’s needs.
• Foster a working environment that promotes safe work habits; Become familiar with and observe all applicable safety rules, policies, and work procedures; Follow all safety rules that pertain to the duties performed and support all aspects of the district’s safety and risk management program; Keep work area clean, orderly, and free of hazards; Immediately report all unsafe conditions and incidents.
• Maintain a supportive working environment and demonstrate a desire to exceed the expectations of internal and external customers.