Posted 4 weeks ago

Credit Representative

Company: Edward Don & Company
Category: Accounts and Billing

 Woodridge

Type: Full Time

Edward Don and Company is seeking a Credit Representative to join their team. This position operates in fast paced environment for the leading national distributor of foodservice equipment and supplies. The Credit Representative collects accounts receivable items and credit reviews orders prior to shipment for a designated part of the company. Essential duties: 

  • Closely monitors customer receivable aging. Takes corrective action as follows:
    • Contacts customers by phone and fax.
    • Contacts sales representatives to enlist their help on past due accounts.
  • Maintains documentation on all collection activities.
  • Obtains approval of supervisor before accepting payment plans or partial settlements.
  • Obtains approval of supervisor before placing accounts for collection with agencies or attorneys.
  • Brings non-routine matters to attention of supervisor.
  • Places accounts on credit hold following standard operating procedures (SOP’s).
  • Notifies sales representatives of accounts going on credit hold or being placed for collection following standard operating procedures.
  • Reviews orders prior to shipping, either approving or holding following standard operating procedures.
  • Issues credit memos for reasons other than merchandise returns (price, tax, freight, damage, or gratuity credits).
  • Reconcile and resolve out of balance conditions (i.e., account payments, short payments, over payments, unexplained deductions, duplicate deductions, and any other balance over 90 days old).
  • Performs various administrative tasks as assigned.
  • Prepare reports for management on status of accounts receivables.
  • Carries out special projects/assignments as delegated by supervisor.