Posted 2 days ago

Credit Representative 2

Company: Edward Don & Company
Category: Accounts and Billing, Collections

 Woodridge

Type: Full Time

Edward Don has a Credit Representative position open. This position collects accounts receivable and credit review orders prior to shipment for a designated portfolio of accounts in accordance with established policies, practices, and procedures in a manner that will contribute to the profit of the company. Level II Credit Rep will have the authority to approve credit for new accounts up to a specified amount determined by the supervisor. Essential duties:

  • Closely monitors customer receivable aging. Takes corrective action as follows:
  • Contacts customers by phone and fax.
  • Contacts sales representatives to enlist their help on past due accounts.
  • Maintains documentation on all collection activities.
  • Obtains approval of supervisor before accepting payment plans or partial settlements.
  • Obtains approval of supervisor before placing accounts for collection with agencies or attorneys.
  • Brings non-routine matters to attention of supervisor.
  • Places accounts on credit hold following standard operating procedures (SOP’s).
  • Notifies sales representatives of accounts going on credit hold or being placed for collection following standard operating procedures.
  • Reviews orders prior to shipping, either approving or holding following standard operating procedures
  • Issues credit memos for reasons other than merchandise returns (price, tax, freight, damage, or gratuity credits).
  • Reconcile and resolve out of balance conditions (i.e. account payments, short payments, over payments, unexplained deductions, duplicate deductions, and any other balance over 90 days old).
  • Prepare reports for management on status of accounts receivables.
  • Carries out special projects/assignments as delegated by supervisor.