JOBS

Edward Don and Company seeks a Credit Supervisor to join their team. The Credit Supervisor is responsible for the successful supervision of Associates who are responsible for the collection of accounts receivable and credit review of orders prior to shipment for a designated portfolio of accounts. The Credit & Collections Supervisor is responsible for assisting his/her collectors with challenging and/or difficult collection cases which includes overseeing credit relationships with major third party customers for collection and reconciliation purposes. Compensation is $66,000. Benefits information.

• Plan and supervise collection activities of Credit Representatives and assigned portfolio.
• Review the status of accounts receivable and bring non-routine collection matters to the attention of the Corporate or Local Credit Manager.
• Discuss delinquent accounts with Credit Representatives, sales personnel, and coach them on sound credit/collection practices.
• Contact assigned customers regarding delinquent invoices or payment discrepancies.
• Ensure accurate records of collection activity are maintained including contact reports and SAP Work list.
• Obtain approval of the Corporate or Local Credit Manager regarding payment plans, settlements and before turning accounts over for collection or initiating legal action.
• Monitor customer balances and receivable aging and assists in the collection of the more difficult accounts.
• Manage and control the assigned receivable portfolio by direct involvement with customers and sales personnel.
• Review accounts on hold, as required, and make decisions to release or hold orders based on risk class-GMROI and other pertinent information.
• Prepare reports for management on the status of accounts receivable and carries out special projects and assignments.
• Maintain positive customer relationships and provides superior customer service to both internal and external customers.