Posted 1 week ago

Delivery Driver – Medical Equipment

Company: Rotech Healthcare Inc.
Category: Driver, Healthcare

 Elmhurst

Type: Full Time

Rotech Healthcare is seeking a dedicated Patient Service Technician – Local Medical Equipment Delivery Driver who wants to be part of a company who makes a difference in patient’s lives. In this position you will be responsible for making deliveries, providing services and ensuring patients and/or caregivers understand instructions for and are comfortable with use of respiratory and medical equipment.

Essential Duties and Responsibilities:

  • Available for on-call assignments as needed
  • Adheres to and implements all company policies and procedures, including but not limited to Clinical Programs
  • Adheres to the guidelines established in the ‘Rotech Way’
  • Builds relationships with patients and/or caregivers
  • Completes all necessary delivery forms and paperwork including, but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc.
  • Complies with applicable laws and regulations
  • Delivers equipment and oxygen as required in accordance with industry standards and applicable federal, state and local laws and regulations
  • Delivers, sets up and maintains equipment at the delivery address using company vehicle
  • Develops and maintains a working knowledge of current Medicare, Medicaid, insurance regulations, and FDA/DOT and Joint Commission guidelines
  • Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
  • Educates the patient and/or caregiver on the safe use and maintenance of the delivered items
  • Encourages patients and/or caregivers to complete the Customer Perception of Care survey
  • Maintains assigned company vehicle in a clean and safe working condition
  • Observes additional needs that the patient may have and reports to management during morning meeting
  • Properly cares for & uses electronic tablet that is assigned for job duties
  • Provide clear instructions to patients and/or caregivers to ensure understanding of equipment
  • Reports equipment hazards and/or product incidents as required
  • Safeguards patient’s Protected Health Information and adheres to all HIPPA privacy regulations
  • Works with location personnel to coordinate deliveries
  • Performs other duties as assigned