Posted 1 month ago

E Business Specialist

Company: Altorfer CAT
Category: Digital Marketing

 Addison

Type: Full Time

Altorfer CAT has an E Business Specialist position open. The eCommerce Specialist will provide a coordinated and consistent approach in deploying and driving adoption and commercialization of digital products and services coming from the Marketing & Digital (M&D Division) of Caterpillar to our customers. Basic Duties:

  • Assist in the development and movement of key Ecommerce initiatives.
  • Support the Ecommerce Manager with various campaigns and ad hoc tasks.
  • Own the day-to-day activities of the e-commerce platform and all online sales efforts.
    Liaise with Marketing, Sales, and Product Support departments to support customers e-commerce activities.
  • Sells company products or services on the Internet to new or existing customers.
  • Contacts and interacts with potential, new, and existing customers or clients on-line and over the phone to present information and explain available products or services offered, utilizing persuasive sales techniques.
  • Answers all questions concerning products or services, with appropriate referrals where required.
  • Establishes professional customer relationships with appropriate customer personnel.
  • Keeps informed of new services and changes that might affect services offered.
  • Keeps informed of company contract procedures and service prices.
  • Parts.Cat.com (backend registration, maintenance, customer training, promotion)
    ET, SIS, (subscription, renewal)
  • Altorfer Equipment Data, Cat Equipment Data (subscription, renewal, updates)