Posted 3 weeks ago

EJD Operations Analyst

Company: Ace Hardware
Category: Analyst

 Oak Brook

Type: Full Time

Ace Hardware is seeking an Emery Jensen Distribution (EJD) Operations Analyst. EJD is a division of Ace Hardware Corporation that distributes hardline products to the independent Pro Lumber, Paint, Hardware, Grocery, and E-retailer customer segments. The Operations Analyst will participate in implementing technology and operational initiatives while helping to drive a culture of continuous improvement in the organization. You will:

  • Assist in ongoing technology issue resolution, technology defect and enhancement prioritization, process improvements, and other tasks.
  • Become a Subject Matter Expert on Emery Jensen ordering technologies and methods.
  • Provide operational support in the areas of technology and process development while also serving as a critical liaison between Emery Jensen and enterprise teams.
  • Create and maintain comprehensive documentation on methodologies, procedures, and operational details related to processes and ordering technologies.
  • Assist in driving operational improvement to reduce complexity, improve quality, and increase customer satisfaction and retention through improved processes and technology usage.
  • Assist in reviewing current processes and ordering technologies identifying and capturing opportunities to improve operational efficiency.