Posted 3 weeks ago

Family Engagement Case Manager

Company: DuPage County Health Department
Category: Social Work

 Wheaton

Type: Full Time

The Public Health Service Division is seeking a Family Engagement Case manager to join their team. Do you enjoy being out and about, working with the members of our community, providing them with resources and advocating for them? Do you want to make a difference in people’s lives while providing best in class service? This is a full time position with a full benefit package. Below lists the responsibilities of the position:

  • Manages a client caseload consistent with department productivity standards; meets with clients in their homes or in the community.
  • Completes client intake by interviewing and collecting information from clients and care givers.
  • Completes assessments and reassessments of health care and social services.
  • Develops individual care plans and provides referrals to appropriate resources.
  • Performs follow-up with clients to monitor use of services.
  • Advocates for clients to access services and establishes contact with community based resources.
  • Works collaboratively with service providers in order to achieve client goals.
  • Provides encouragement to clients to actively participate in their healthcare choices.
  • Provides individual and group counseling with a focus on education, skill building, and problem solving for clients and their families.
  • Educates clients, both individually and in small groups on a variety of healthcare topics including how to access referrals.
  • Completes and maintains required documentation within established time frames.
  • Participates in emergency response activities as assigned.
  • Maintains required training, licensure, and/or certification.
  • Maintains confidentiality of privileged information and adheres to patient privacy laws.
  • Demonstrates sensitivity and understanding of other ethnic groups and cultures.
  • Adheres to department guidelines for attendance and punctuality; may perform outreach activities.