JOBS

TransChicago Truck Group is looking for a Fleet Maintenance Advisor will serve as the primary point of contact for Lease & Rental customers, coordinating all aspects of vehicle service from initial customer contact through repair completion. This role manages repair order documentation, coordinates preventative maintenance & approved repairs, and ensures seamless communication with customers, technicians, service teams, and vendors. Compensation is $20.00- $25.00 an hour. Benefits: Medical Insurance; Vision Insurance; Dental Insurance; Life and AD&D Insurance; Disability Insurance; Flexible Spending Account (FSA); 401(k) with company match; Paid Time Off (PTO); Paid Sick Time; Paid Holidays; Additional voluntary benefits.
Essential Functions & Responsibilities:

• Serve as the primary contact for customer drivers, being available for customer drop offs/pickups and accurately capturing equipment information & service needs.
• Assist with the breakdowns, repairs, and preventative maintenance of trucks in fleet.
• Create and maintain organized repair orders, reports, and digital documentation.
• Coordinate with customers, internal service teams, and vendors to execute approved repairs.
• Provide clear and effective communication between customers, technicians, service managers, and service leads so all parties have up-to-date information and status updates.
• Actively assist in tracking all repairs, services, and preventative maintenance schedules.
• Promote fleet standardization and use of preferred national accounts.
• Manage the fleet customer inbox to ensure timely responses, task delegation, and issue resolution.
• Ensure compliance with DOT, CMV, DOE regulations and internal fleet policies.