Posted 3 weeks ago
Front Desk – Overnight Crisis Center
Company: DuPage County Health Department (DCHD)
Category: Customer Service/Sales
Wheaton
Type: Full Time
The DuPage County Health Department is expanding their team and adding a Front Desk staff, Safety Specialist. The Safety Specialist role will be one of the first points of contact for individuals coming into the current facility seeking crisis services and support. Staff in these roles will have primary responsibility for greeting and assisting clients upon entry into the building, overseeing the reception areas, and supporting a safe environment for all in the building.
The hours are Sunday, Monday and Tuesday from 10:00 pm to 8:00 am and Saturday from 2:30 pm to 12:30 am. The starting pay is $15.65 per hour, along with a $2.50 per hour shift differential. (salary may increase due to experience)
As a full-time employee you will be eligible for our full comprehensive benefit package to include health insurance, paid time off, and tuition reimbursement. Responsibilities:
As a full-time employee you will be eligible for our full comprehensive benefit package to include health insurance, paid time off, and tuition reimbursement. Responsibilities:
- Primary greeter of clients entering our building seeking services.
- Responsible for management of the crisis services waiting room.
- Gathers preliminary information from clients seeking services.
- Monitors overall personal safety of residents including crisis intervention.
- Provides assistance with belonging check for residential clients.
- May facilitate transportation of our clients in a county vehicle.
- Performs tasks related to maintaining environmental standards in facility.
- Maintains records according to health department policies.
- Maintains confidentiality of privileged information and adheres to client privacy laws.
- Participates in emergency activities as assigned.
