Posted 4 weeks ago

Human Services Caseworker, Opt Russian Speaking

Company: Illinois Department of Human Services
Category: Social Work


Type: Full Time
Closing Date/Time: 6/1/2022
BID/Posting Identification #: N/A
Work Location: Northside FCRC; 6200 N Hiawatha Ave Chicago, IL 60646-4309
Work Hours: 8:30 am 5:00 pm Monday Friday
Salary: $4,353 – $6,370/Month
Number of Vacancies: 1
County: Cook
Apply Instruction:
To apply, please complete and submit a CMS-100 Employment Application via email to:
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Position Overview
Under direction, performs professional casework activities in providing public assistance services available from the Department of Human Services (DHS) as well as auxiliary state, local and federal programs. Explains and interprets eligibility criteria and requirements for public assistance programs. Collects customer data and determines eligibility. Discusses the customer’s goals and participation levels. Assesses the clients’ skills and evaluates their ability to obtain and retain employment; makes appropriate referrals to other OHS programs, state services or local private services to verify individual receives available benefits. Completes case documentation, responds to electronic correspondence and makes entries into automated computer systems. Performs functions outlined. below or a portion thereof (e.g. intake) as part of an assigned caseload or on a rotational basis. Communicates in Russian to those individuals who do not read or speak English.
Job Responsibilities
1. Receives and assists customers to provide public assistance services available through OHS programs to all eligible customers timely and accurately. Explains and interprets eligibility criteria, requirements, procedures, policies and practices to applicants for public assistance as well as their authorized representatives, other public assistance providers, other divisions of DHS and other state and local agencies. Verifies data from the customer and determines initial and/or ongoing eligibility for all categories of public assistance.
2. Manages a public assistance caseload by performing professional casework duties in all categories of assistance.
3. Serves as part of a public assistance delivery network to verify clients are receiving appropriate services and supports as well as achieving welfare-to-work goals and other Welfare Reform goals and OHS initiatives. Completes case documentation, responds to electronic correspondence and makes entries into automated computer systems. Participates in discussions with other professional staff in the local office, the Regional Office and the division involving individual needs and receives recommendations regarding public assistance services and the availability of other temporary or long-term support programs.
4. Meets with clients to discuss goals and activity requirements.
5. Translates functions/procedures into Russian for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.
6. Performs other duties as requested or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
1. Requires a bachelor’s degree in psychology, sociology/anthropology, social welfare
or closely related field.
2. Requires one year of professional casework or crisis intervention experience in a social” service agency OR successful completion of an agency-sponsored training program.
3. Requires ability to speak, read and write Russian at a colloquial skill level.
Qualifying state employees in the Upward Mobility Program shall have the stated requirements of this classification waived by successful completion of a qualifying examination.
Knowledge, Skills and Abilities
• Requires ability to operate commonly used manual and automated office equipment including copier, fax machine and personal computer.
• Requires the ability to communicate effectively in verbal and written form.