Posted 3 weeks ago

I.T. Operations Specialist

Company: DuPage County
Category: IT


Type: Full Time

The DuPage County Sheriff’s Office is seeking a full-time I.T. Operations Specialist. The functions of this position are complex and technical, requiring the exercise of judgment and initiative.  This position reports directly to the I.T. Manager. Key responsibilities:

  • Project and vendor management.
  • Manage deployments for hardware and software.
  • Manage the front-line support staff.
  • Responsible to manage the overall IT infrastructure including Servers / Desktops/Laptops / Networks/ Security tools and required applications to run the day-to-day operations.
  • Ensure the security of data, network access, and backup system.
  • Responsible to ensure the compliance in terms of software licenses, security patch updates, end point and server protection tools.
  • Comfortable working in a multitude of work environments. Ex. Within the correctional facility, within the Judicial Office Facility, outdoors working on IT equipment within squad cars and remote facilities.
  • Build/improve business processes.
  • Ability to work a flexible schedule including evenings, weekends, and/or on-call.
  • Develop maintenance schedules for hardware and software updates/upgrades.
  • Provide basic level support for end users when needed.
  • Asset and inventory management.
  • Assist with budget preparation.
  • Design, develop, implement, and coordinate systems, policies, and products.
  • Identify problem areas and implement the strategic solution in time.
  • Ensure documentation and compliance as per audit requirements.
  • Research and recommend the acquisition of network hardware and software.
  • With the I.T. Manager, develop & execute disaster planning & maintain data backups.