JOBS

Sentinel Technologies is seeking a Patching Specialist for its IT support staff. In this role you will be working with customers and vendors to deliver effective patching solutions and support. Your effective communication skills will lay the path to building and fostering relationships with customers reliant on a highly available and secure systems.
Salary range for this position is $65,000-$75,000. They offer benefits including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks’ vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.
What you will be doing:

• Patch Deployment & Management – Manage the end-to-end patching process for servers and workstations for our customers.
• Monitoring & Compliance – Regularly assess patch compliance and address vulnerabilities to maintain system integrity.
• Troubleshooting & Support – Investigate patching failures, resolve technical issues, and collaborate with teams to ensure smooth deployments.
• Case Management – Document patching activities, maintain accurate records, and update status reports in the case management system.
• Automation & Efficiency – Leverage tools and scripts to streamline patch deployment and improve operational efficiency.
• Security & Best Practices – Stay updated on industry trends, participate in security training, and follow best practices for risk mitigation.
• Customer Patch Onboarding – Participate on customer calls to assist with the onboarding and training of new customers into our patching process.
  Qualifications:
• 3+ years’ experience in an IT support role is required.
• Working knowledge of SCCM, InTune, Kaseya, WSUS.
• Experience with Microsoft Office, Office 365 and M365.
• Experience with Windows, Linux, and Azure Systems.
• Experience with virtualization technologies such as VMware vSphere, Microsoft Hyper-V, or KVM, including deployment, management, and troubleshooting of virtualized environments.
• Experience with DNS and DHCP.
• Basic networking skill and remote imaging.
• Excellent verbal and written communication skills are a plus.