Posted 4 weeks ago

Level One Tech Support

Company: CPT Network Solutions
Category: Technical Support

 Wood Dale

Type: Full Time

CPT Network Solutions is seeking a Level One Tech Support to join their team. Their Level One Tech Support is the go-to person for Field Technicians. A Field Tech reaches out to our Tech Support team to check-in to the site, clarify the scope of work, help troubleshoot if the Field Tech is stuck, and enter notes in the ticketing system along the way. Need someone who is naturally comfortable on the phone, loves to troubleshoot technical issues, and is a detailed note-taker. Requires excellent customer service.