JOBS

The DuPage County Health Department is looking for a new team member to join them as a Medicaid Benefit Specialist II. In this role, you will be assisting clients in a hospital or community setting apply for and obtain healthcare coverage, assisting with linkage to healthcare services and providing healthcare education. This is a full-time position working Monday through Friday from 8:00 AM until 4:30 PM. This position will work out of Central DuPage Hospital several days per week, the balance of the week would be spent working from home or at the Central Public Health Center located in Wheaton, IL.
They are seeking a bi-lingual, in English/Spanish, candidate that is passionate about helping the residents of DuPage County. Responsibilities

• Collects demographic and financial information from clients.
• Completes income assessments to determine eligibility for public benefits, healthcare coverage and/or financial assistance.
• Completes and files applications for healthcare coverage or other financial support for healthcare access, such as Medicaid, Marketplace.
• Local access to care programs, food assistance programs, and hospital financial assistance.
• Follows individual client application status through to resolution.
• Performs outreach to clients who have recently obtained insurance benefits in order to support utilization of those benefits.
• Provides culturally competent education on common health insurance and health care topics.
• Motivates clients to be actively engaged in their healthcare needs.
• Enlists involvement from family members and caregivers, when applicable, to support client needs.
• Refers clients to other Health Department, County or local services as necessary.
• Interacts with insurance companies or state agencies on behalf of clients.
• Demonstrates the ability to work within multiple electronic systems and medical records.
• Identifies and helps address access to care barriers.
• Conduct assessment(s) to identify client social and medical needs.
• Conducts outreach at community events.
• Provides community-based presentations and education.