Posted 1 week ago

Multi-Unit Coordinator

Company: Edward Don and Company
Category: Service/Sales

 Woodridge

Type: Full Time

Edward Don seeks a Multi-Unit Coordinator to join their team. Responsible for the logistics, sales support, project coordination and all responsibilities needed to support their multi-unit customers. Some responsibilities are the following:

  • Coordinate logistics in regard to new customer rollouts, openings, and product rollouts with both internal and external customers.
  • Attend all business review meetings with multi-unit customers (on/off premise).
  • Ensure that databases are maintained, utilized and updated to provide essential data to all Don Users.
  • Communicate directly with multi-unit customers to address questions, issues, quotes and contracts.
  • Communicate specific multi-unit program details to internal departments as needed.
  • Make occasional sales calls and research/resolves customer issues and inquiries.
  • Prepare quotes, NMR’s, cost-plus forms, contracts, customer Order Guides (in conjunction with Marketing Services), C/SC, price list maintenance and other forms or reports.
  • Request literature, samples, proofs of delivery from manufacturer.
  • Generate quotes on stock and non-stock items.
  • Assist in pre-pack check-ins, on-site at customer openings.
  • Resolve credit issues with customers.
  • Use sales rep inventory/price list to match Don items, acquires vendor contract pricing and sets in-house contract price levels.
  • Prepare Sales Presentation book including quote with pricing and photos, Ed Don info, etc. for presentation to customer.
  • Work with Sales Rep and DSM to set Cost-Plus pricing levels, process through the Finance and New Accounts Departments to tie all units to the new class/subclass and price list.