Posted 1 month ago

NOC Manager

Company: Sentinel Technologies
Category: IT, Management

 Downers Grove

Type: Full Time

Sentinel is seeking a skilled and experienced Network Operations Center (NOC) Manager to lead their NOC team in ensuring the uninterrupted operation of their customers network infrastructure. The NOC Manager will be responsible for overseeing the day-to-day activities of the NOC, managing a team of network professionals, and ensuring that network performance and security meet or exceed established service level agreements (SLAs). The successful candidate will possess a strong technical background, excellent leadership and communication skills, and a deep understanding of network management and monitoring tools. Qualifications:

  • 3+ years of experience managing a NOC is required.
  • Experience with ServiceNow or similar ITSM platform.
  • Experience working with Cisco, Palo Alto, and/or Fortinet solutions.
  • Knowledge of SolarWinds or Splunk IT Monitoring / Infrastructure platforms.
  • Certifications such as CCNA, CCNP, or similar are a plus.
  • Prior experience in leading, mentoring, and managing a team of network technicians and engineers.
  • Ability to communicate effectively with all levels within the organization.
  • Ability to manage teams, process and procedures including client communications.
  • Must be organized with ability to multi-task.