Patient Intake – Scheduling Coordinator
Company: ATI Physical Therapy
Category: Customer Service
Type: Full Time
As part of the Central Referral Intake Team you will provide an exceptional and memorable first impression for incoming patients by accurately following their established intake processes. You will also create and document patient accounts in a precise and efficient manner, work effectively with internal business partners, and ensure all follow up work is completed. You will deliver nothing but the highest level of customer service. You are a team player, a self-starter, and possess a strong work ethic. You will do the following:
- Support their patients in a fun and collaborative sales orientated environment while sharing important and relevant information with callers that promotes options and resources.
- Collaborate with other departments and their clinics to ensure patient’s needs are met.
- Create warm, welcoming, and productive relationships with external business partners that include physicians, attorneys, nurses, case managers, and other healthcare groups.
- Encouraged to be engaged and productively participate in team meetings, huddles, and training.
- Be part of a strong internal team focused on taking care of our patient’s needs.