Posted 2 months ago

Peer Support/Engagement Specialist – PM Shift

Company: DuPage County Health Department (DCHD)
Category: Healthcare

 Wheaton

Type: Full Time

The DuPage County Health Department is looking for a new team member to join them working as a Peer Support/Engagement Specialist in their Crisis Services programs. This full-time position is on the second shift, Monday through Friday from 2:00 pm to 10:00 pm. Shift differentials apply to this position. This position does require use of an automobile as the incumbent travels with the community. Crisis services staff work as a team to deliver quality care, and a quick response to residents in need. Click Crisis Services to learn more about our program. Great benefits are offered such as health insurance, paid vacation, personal leave, 12 paid federal holidays, tuition reimbursement and an IMRF retirement account. Responsibilities are the following:

  • Responds in the community to individuals experiencing a mental health crisis as a member of a two-person response team. Referral sources may include law enforcement, hospitals, individuals or their family members, CARES/SASS.
  • Assists in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team member providing clinical intervention.
  • Establish rapport, share experiences and strengthen engagement with the individual experiencing the crisis.
  • Role model positive recovery behaviors with clients in Behavioral Health programs.
  • Provides skill building and case management to clients with high need.
  • Maintains required training, licensure and/or certification.
  • Maintains confidentiality of privileged information and adheres to client privacy laws.
  • Willingness to self-disclose personal lived experience in mental health or substance use recovery (or both) for the benefit of the supporting the individuals’ receiving services.
  • Demonstrates sensitivity and understanding of other ethnic groups and cultures.
  • Adheres to department guidelines for attendance and punctuality.
  • Completion of required documentation within established timeframes, through use of an Electronic Client Record.
  • Participates in team meetings to assess clients’ progress.
  • Participates in emergency response activities as assigned.