JOBS

Loaves and Fishes seeks a part time Program Specialist to join their team. The Program Support Specialist directs and manages all activities during the Wednesday/Thursday evening and Saturday food distributions at the Naperville Food Market. This includes the assessment of initial needs of clients, volunteers, donors and community visitors and ensuring they are routed appropriately. Click HERE for full details about the position.
Duties and Responsibilities:

• Develop a thorough understanding of all Loaves & Fishes offerings, policies and procedures.
• Acquire a proficiency of agency information systems.
• Manage the flow of clients for daily program appointments.
• Responsible for the training and supervision of volunteers.
• Support the front desk responsibilities.
• Help the agency maintain security by following opening, closing and emergency procedures.
• Provide administration support for food and program offerings.
• Ability to fill in coverage gaps by volunteers and/or staff.
• Manage the overall client and volunteer experience, including de-escalating challenging situations and addressing concerns with empathy, professionalism, and a focus on a positive outcome.