Posted 1 week ago

Public Aid Eligibility Assistant

Company: Illinois Department of Human Services (DHS)
Category: Administrative Support

 Chicago

Type: Full Time

The Division of Family and Community Services is seeking to hire a Public Aid Eligibility Assistant for the Mid-South Office. This position performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff; identifies and sorts documents coming into the Family and Community Resource Center (FCRC); and prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, enters information into the eligibility systems. Job Responsibilities:

  • Conducts screening for application eligibility, provides general information of available programs to applicants.
  • Identifies and sorts documents coming into the Family and Community Resource Center (FCRC).
  • Prepare files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, enters information into the eligibility systems.