Posted 1 week ago

Receptionist II

Company: Catholic Charities
Category: Office and Administration

 Downers Grove

Type: Full Time

Catholic Charities is seeking a receptionist to do the following below plus more. Click on Apply Now for more details about the position and to apply if you are interested.

  • Answer all incoming phone calls and direct to the appropriate staff member and answer general questions about the services and programs of the Agency.
  • Track incoming calls for Emergency Services in Agency’s Homeless Management Information System, completing pre-screen assessments as needed, referring pre-screen forms to appropriate agency if outside of Catholic Charities service area.
  • Greet all persons visiting the office and either direct to appropriate staff person and/or answer general questions.
  • Receive, sort and route incoming United States and interoffice mail. Stamp, record and deposit all outgoing mail.
  • Complete income transmittal forms for monetary donations.
  • Record in-kind donations in donation receipt book according to Agency policy and procedures.
  • Transport mail to designated mail site.
  • Refer walk-ins seeking emergency services to appropriate program or external agency.
  • Maintain security and safety by controlling front door entry. This includes, but is not limited to, observation of visitor belongings and reporting suspicious behavior.
  • Respects and protects the confidentiality of clients and materials.