Posted 3 weeks ago

Salesforce Administrator

Company: Lions Club International
Category: IT

 Oak Brook

Type: Full Time

Lions Club International is seeking a Salesforce Administrator to join their team. As a Salesforce Administrator, you’ll play a vital role on the technology team at Lions International. The Salesforce Administrator will drive Salesforce configuration, sandbox/environment setup, and system maintenance. This is a pivotal role for their organization and the right individual will have significant input on Salesforce decisions. What You’ll Do:

  • Salesforce configuration changes, including (but not limited to): Screen flows, assignment rules, validation rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, mobile administration, dashboards and reports.
  • User and license management including new user setup/deactivation, roles, profiles, permissions, public groups, organization wide defaults, sharing rules.
  • Sandbox environment management.
  • Data management to improve Salesforce data quality, implementing rules and automation as needed.
  • Resolve user support tickets.
  • Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer.
  • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.
  • Identify unused or underutilized platform features.
  • Communication of any platform changes to end users and stakeholders.
  • Monitor and improve user adoption.
  • Provide user training and create relevant training materials.
  • Technical documentation.