Senior Collections Representative
Category: Accounting and Finance
Remotely, Wood Dale
Type: Full Time
Videojet is currently seeking a Sr. Collections Representative to join their team. This is a hybrid role with 2 days in the office. This position is responsible for the collection of an assigned portfolio. This includes collections of receivables, monitoring cash violations, resolving billing inquiries and customer disputes. Primary Responsibilities:
- Accountable for reducing delinquency of a large portfolio of assigned accounts.
- Provide excellent customer service regarding collection issues, customer refunds, account adjustments, client discrepancies and short payments.
- Develop collections methods that consistently lead to achieving or exceeding department cash targets and company DSO standards.
- Interface effectively with customer service, field and sales personnel to resolve collection issues.
- Perform other assigned tasks to support the Credit and Collections Team.