JOBS

The Forest Preserve District of DuPage County is seeking a Systems Analyst to provide advanced (2nd and 3rd level) technical support and oversee key enterprise applications. This role is responsible for supporting district-wide systems, Microsoft 365 admin centers, and service desk/asset management platforms, as well as troubleshooting hardware, software, and network issues. The Systems Analyst will also serve as a technical resource for escalated issues and help identify opportunities for process automation and system improvements.
Annual salary for this position is $73,403 – $82,618. They offer an affordable benefit package including medical, pension program, and more.
Key Responsibilities:

• Investigate and recommend modern or automated solutions to improve IT operations and efficiency.
• Administer Microsoft environments including Microsoft 365, Entra ID, Exchange, SharePoint, OneDrive, and Teams.
• Manage Active Directory, permissions, and on-premise/online file repositories; perform FOIA compliance searches.
• Provide advanced support for desktops, laptops, tablets, smartphones, peripherals, and software.
• Configure and manage enterprise applications, including:
  • Service desk/helpdesk management system
  • Brightly Asset Essentials (asset/work order management system)
  • Mail server operations, including mailbox types, mail flow, and security integrations
  • Multi-function printer contract, training, and vendor liaison duties
  • Wireless access points and security camera devices
• Participate in an on-call rotation to support operations during evenings, weekends, holidays, and special events.
• Stay current with emerging technologies and best practices in IT systems administration.
• Support a safe and collaborative working environment while delivering excellent customer service.