Tracking Specialist – Tracking Operations
Company: Redwood Logistics
Category: Customer Service, Data Entry, Office and Administration, Transportation & Logistics
Type: Full Time
Redwood Logistics in Carol Stream has an opening for a Tracking Specialist.
As a Tracking Specialist, you will be responsible for communicating with motor carriers to track freight, communicate updates and resolve issues during transit.
Applicants can send their resume to: firstname.lastname@example.org
- Track load life-cycle from shipment to delivery with a heavy emphasis on inbound & outbound phone calls, but also utilize electronic means of tracking
- Communicate relevant freight updates to customer and/or internal carrier & operations teams
- Assist, investigate and correct unusual customer problems and order delays
- Data entry as it pertains to estimated time of arrival, freight issues and driver locations
- Issue payments for driver expenses when needed
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