Posted 3 weeks ago

Tracking Specialist – Tracking Operations

Company: Redwood Logistics
Category: Customer Service, Data Entry, Office and Administration, Transportation & Logistics

 Carol Stream

Type: Full Time

Redwood Logistics in Carol Stream has an opening for a Tracking Specialist.

As a Tracking Specialist, you will be responsible for communicating with motor carriers to track freight, communicate updates and resolve issues during transit.

Applicants can send their resume to: recruit@redwoodlogistics.com

Responsibilities:

  • Track load life-cycle from shipment to delivery with a heavy emphasis on inbound & outbound phone calls, but also utilize electronic means of tracking
  • Communicate relevant freight updates to customer and/or internal carrier & operations teams
  • Assist, investigate and correct unusual customer problems and order delays
  • Data entry as it pertains to estimated time of arrival, freight issues and driver locations
  • Issue payments for driver expenses when needed

For more details, click here:

Tracking Specialist (Carol Stream, IL) – Redwood Logistics