JOBS

Village of Winfield is seeking a Utility Billing Clerk to join their team. This position is responsible for the maintenance and review of Village utility billing records, which involves managing customer accounts, processing payments, and ensuring accurate billing for utility services, while also completing other financial transactions for the Village. Schedule is Monday- Friday 8:00 am to 4:30 pm. Applications are being accepted until the position is filled. Hourly pay range is $28.84 – $33.44.  Excellent benefits package that includes medical, dental, and vision benefits, life insurance coverage, flexible spending account, deferred compensation, and participation in the Illinois Municipal Retirement Fund (IMRF).
Responsibilities:

•  Receive payments for utility bills and meter installation fees.
• Input utility billing data and transmits files to the third-party bill printer to support accurate bill preparation, including distribution of the Winfield newsletter every other billing cycle.
• Process past due notices and apply penalties to accounts.
• Perform daily balancing, posting, journal entries, and reconciliation of all cash receipts, including lockbox, online, ACH, and bank deposits for Utility Billing, Building, business licenses, and other miscellaneous receivables.
• Post payments to customer accounts and arrange long-term payment plans for overdue accounts.
• Upload meter reads, review exception reports, research inconsistencies in water accounts, coordinate all required meter reads, and communicates with customers regarding their utility accounts.
• Update or change customer records as necessary.
• Compile reports and correspondence as required.
• Prepare work orders for water shut-offs and special meter readings, dispatch staff to utility calls.
• Maintain schedules for water meter and remote installation and maintenance activities.
• Respond to citizen and utility customer inquiries and concerns.
• Maintain and reconcile the petty cash box, ensuring accurate recordkeeping and compliance with Village policies for cash handling.
• Assist with front desk coverage, performing receptionist duties as needed, including greeting visitors, answering phones, and assisting with inquiries during absences of the primary receptionist.
• Support the Finance Department as needed.
• Maintain an awareness of and complies with all safety policies and guidelines.