Wildlife Associate
Company: Forest Preserve District of DuPage County
Category: Other, Sales/Customer Service
Glen Ellyn
Type: Part Time
This Wildlife Associate position will serve as the first point of contact for the public and assist with wildlife admissions, customer service, and administrative support. This position plays a key role in facilitating wildlife intake, responding to public inquiries, and providing clerical assistance to ensure the smooth operation of the department.
Working at the front-line of the district, this position offers a unique experience to interact directly with the county’s natural resources while interacting with the public. Salary range for this position is $19.24 – $21.65 per hour.
What You’ll Do:
- Admit and process incoming wildlife patients, including obtaining information from finders, creating records, and safely handling animals.
- Respond to wildlife hotline calls, offering accurate information on species behavior, humane deterrents, and care for injured or orphaned wildlife.
- Provide excellent customer service by greeting visitors, answering questions, scheduling appointments, registering program participants, and processing payments and permits.
- Perform administrative and clerical duties using word processing, spreadsheets, and database software; maintain records, correspondence, and filing systems.
- Support internal operations by preparing reports, maintaining inventory, processing orders, and assisting with budgeting and financial tasks.
- Coordinate facility events and provide training or guidance to assigned volunteers and staff.
- Handle public complaints or concerns in a professional, policy-aligned manner.
- Follow all safety procedures and maintain a clean, organized, and hazard-free workspace.
- Contribute to a collaborative, service-oriented team environment.
- Perform other duties as assigned to support departmental operations.



