Posted 3 weeks ago

Director of Community Services

Company: City of Naperville
Category: Professional Services

 Naperville

Type: Full Time

The Community Services Department of the City of Naperville is seeking a Director to join their team. This position plans, directs, and coordinates the activities of the department, including all City Clerk responsibilities, special events, Community Development Block Grant and local grant programs, liquor licensing, legislative and licensing technology solutions administration, and sustainability initiatives. Responsibilities for this position are broad in scope, requiring the Director to exercise a high degree of program and administrative discretion while working collaboratively with internal and external customers. Responsibilities:

  • Plans, manages, and directs the diverse group of programs, personnel, and operations in the Community Services Department.
    • The City Clerk and staff tasked with carrying out statutory responsibilities including but not limited to City Council support, ordinance codification, Local Election Official and Freedom of Information Act Officer duties, document retention, licensing and permitting, and filing Statements of Economic Interest.
    • The coordination of the special events application process and logistics for more than 50 annual special events.
    • The administration of federal, local, and sustainability grant programs including the Community Development Block Grant (CDBG) Program, Social Services Grant (SSG), Special Events and Community Arts Grant (SECA), and the Renewable Energy Program (REP).
    • The City’s liquor license application and annual renewal processes.
    • The administration of the City’s agenda management software solution and the implementation and maintenance of technology solutions for the department.
    • The development, implementation, and monitoring of the City’s sustainability policies, programs, and initiatives.
    • Coordination of staff liaison support to the Liquor Commission, the SECA Commission, and the Advisory Commission on Disabilities.
  • Hires, supervises, and directs the professional development of department personnel.
  • Promotes commitment to employee development by partnering with Human Resources to deliver the Emerging Leaders Program.
  • Provides leadership in the development of department goals and evaluates progress of those goals.
  • Promotes strong customer service practices throughout the organization and to the public.
  • Works closely with the City Manager’s Office and executive leadership team to define and accomplish Citywide strategic goals.
  • May coordinate project work among departments for organizational projects with no natural owner to ensure successful completion.