JOBS

The DuPage County Health Department is seeking a Crisis Services Counselor for the PM shift at the Linda Kurzawa Community Center. Your skills, experience, and passion are needed. Crisis services staff work as a team to deliver quality care, and a quick response to residents in need.
This full-time position will work on the evening shift. The schedule includes working from 12:00 PM until 10:00 PM, Wednesday, Thursday Friday and Saturday. Pay starts at $45,967 annually. A $2.00 Shift differential applies to this off shift position and we will pay you for your training. They offer a full, DuPage County, benefit package which includes 12 paid holidays, 3 weeks of paid vacation leave. This is also a pension eligible position which is like having a guaranteed retirement savings plan. Employees are eligible for the Federal Student Loan Forgiveness Program, tuition reimbursement and certification reimbursement. *Salary may increase based on experience and education.
Responsibilities:

• Provides emergency and crisis intervention services to individuals and families, both face to face, and via telephone/video.
• Conducts crisis evaluations on-site.
• Completes client care tasks associated with the 12-bed Crisis Residential unit on-site.
• May conduct crisis evaluations in the community (home, hospitals) for children, adolescents and adults to assess risk and determine recommendations for client care. Referral sources include CARES/SASS, law enforcement, hospital settings, and families/individuals.
• Provides and follows-up on referral and community resource linkage.
• Maintains required training, licensure and/or certification.
• Consults with staff concerning client and program issues and provides other case management services.
• Works collaboratively with community providers.
• Completion of required documentation within established timeframes.
• Use of an Electronic Client Record, and additional call management software.
• Demonstrates independent judgment.
• Participates in emergency response activities as assigned.

The DuPage County Health Department is seeking a Crisis Services Counselor for the overnight shift at the Linda Kurzawa Community Center. Your skills, experience, and passion are needed. Crisis services staff work as a team to deliver quality care, and a quick response to residents in need.
This full-time position works Friday through Monday, from 9:30 PM to 7:30 AM. Pay starts at $45,967 annually, and they offer a full, DuPage County benefit package which includes 12 paid holidays, 3 weeks of paid vacation leave. This is also a pension eligible position which is like having a guaranteed retirement savings plan. Employees are eligible for the Federal Student Loan Forgiveness Program, tuition reimbursement and certification reimbursement. *Salary may increase based on experience and education.
Responsibilities:

• Provides emergency and crisis intervention services to individuals and families, both face to face, and via telephone/video.
• Conducts crisis evaluations on-site.
• Completes client care tasks associated with the 12-bed Crisis Residential unit on-site.
• May conduct crisis evaluations in the community (home, hospitals) for children, adolescents and adults to assess risk and determine recommendations for client care. Referral sources include CARES/SASS, law enforcement, hospital settings, and families/individuals.
• Provides and follows-up on referral and community resource linkage.
• Maintains required training, licensure and/or certification.
• Consults with staff concerning client and program issues and provides other case management services.
• Works collaboratively with community providers.
• Completion of required documentation within established timeframes.
• Use of an Electronic Client Record, and additional call management software.
• Demonstrates independent judgment.
• Participates in emergency response activities as assigned.

The DuPage County Health Department is excited to offer the opportunity to join their team within the Crisis Services as a 988 Call Center Specialist. The Crisis Services is in the newest building on the DuPage County Campus in Wheaton and provides 24/7 crisis mental health services to county residents who may be experiencing a psychiatric crisis or are in need of additional support for symptoms of mental illness. Crisis services staff work as a team to deliver quality care, and a quick response to residents in need.
This full-time position will work Thursday through Monday from 7:00 am to 3:00 pm with the salary of $44,400 annually. This position offers a full, DuPage County, benefit package which includes a generous leave package to include 12 paid holidays, 12 paid vacation per year and paid personal and sick time. This is also a pension eligible position which is like having a guaranteed retirement savings plan. Employees are eligible for the Federal Student Loan Forgiveness Program, and they offer tuition and certification reimbursement.
Responsibilities:

• Provides mental health and crisis intervention supports to individuals contacting the 988 Suicide & Crisis Lifeline via phone, chat or text.
• Works collaboratively and engages individual contacting 988 to manage and de-escalate crises in the least invasive manner possible to ensure safety.
• Collaboratively develops and assists in implementation of crisis safety plans.
• Provides mental health referrals and linkages as appropriate during service provision.
• Offers and provides follow-up services to 988 utilizers presenting with suicide ideation.
• Maintains required training, licensure and/or certification.
• Completion of required documentation within established timeframes
• Use of an Electronic Client Record, call management software, and chat/text management software.
• Demonstrates independent judgment.
• Participates in emergency response activities as assigned.

Catholic Charities, Diocese of Joliet is seeking a Community Services Support Specialist to join their team. Salary is $25.82 an hour, and they offer benefits such as Time-off: 14 Holidays – 15 Vacation days – 5 Paid Leave days and 9 Sick days; Medical/Dental/Vision Health Insurances; Flexible Spending Account; Short-term Disability Insurance; Long-Term Disability Insurance (employee paid optional); Life and AD&D Insurance; 403B Retirement Plan with employer contributions; and Employee Assistance Program (EAP). Below are the responsibilities of the position.

• Provide assistance to Community Services Programs as needed to carry out casework associated with families and individuals receiving services.
• Assess individuals and families who are homeless or are at risk of homelessness for housing related services. Enter qualifying clients into the DuPage County Continuum of Care’s Coordinated Entry System.
• Facilitate educational series and workshops to community members and Community Service clients.
• Within guidelines provided, implement a range of support services depending on the client’s needs. (i.e. transportation, SOAR applications, linkage to community resources, assistance with mainstream benefit applications).
• Assess and provide case management and referrals for individuals with mental, emotional or substance abuse issues in Supportive Housing Programs.
• Collaborate with case managers, counselors and vocational counselors to plan and coordinate services drawing on social work experience and needs of participants in SHIFT Program.
• Ensure compliance with McKinney-Vento laws regarding education of homeless students and coordinate linkage to services for homeless students in supportive housing programs.
• Complete necessary forms and records for services provided or referrals made to assist clients assigned by the Assistant Director of Community Services or their designee.
• Assist with review of client records and documentation to ensure HUD, Accrediting Body, State and Federal file compliance as well as Catholic Charities’ Performance Quality Improvement Plan.
• Responsible for the distribution and evaluation of client satisfaction surveys for Community Services North Division.
• Screen and complete intake assessments for client eligibility for rental/utility assistance, transportation, childcare assistance, and other social service benefits; consulting with Case Managers and the Assistant Director of Community Services as needed. (Assistance with completion of necessary paperwork may be needed.)
• Works cooperatively with the Assistant Director of Community Services, the Director of Community Services, Transitional and Permanent Supportive Housing staff, and other appropriate persons to ensure that the needs of homeless families requesting and receiving transitional and permanent supportive housing services are addressed with dignity and respect.

The DuPage County Health Department is seeking two Doulas to join their team. In this role you will be responsible for providing comprehensive home visits and doula services and support to enrolled participants and participants’ families, during the perinatal period. This is a full-time position, with on-call hours that are generally from 8:00 am until 4:30 pm with some evenings and weekends. The strongly preferred ideal candidate will be bilingual in Spanish. Receive a robust County benefit package, including paid time off after 90 days of employment. Salary starts at $44,400 annually. *Salary may increase based on education and experience. They are offering $1,000.00 sign on bonus. Receive another bonus of $1,000.00 after successfully completing 6 months of employment. Some responsibilities are the following:

• Identifies, recruits, and enrolls pregnant clients into the Doula component of the Healthy Families home visiting program.
• Maintains a full caseload of clients per department productivity standards throughout the program year and ensures caseload vacancies are filled; builds and maintains trusting relationships with participant families.
• Meets with clients in their homes and in the community primarily throughout DuPage County and maintains communication with clients via phone, text, and video visits.
• Completes assessments and screenings including a parent interview about the family’s story and screening for depression and substance use.
• Provides referrals to appropriate resources.
• Supports, adapts, or delivers services in a manner that ensures understanding and inclusion of diverse client populations.
• Listens to clients and helps them to know and trust their own bodies and to advocate for themselves.
• Helps families to overcome barriers to accessing quality care including providing linkage to transportation resources and insurance.
• Provides 24/7 on-call coverage and availability to support program needs.
• Provides community outreach; engages in marketing efforts, targeting local hospitals, community resources, and medical offices/staff.
• Provides evidence-based information, education, and resources to prepare families for pregnancy and the birth process, and the postpartum period.
• Facilitates individual and group perinatal education.
• Co-creates goals including a birth plan with the family.
• Attends and provides direct support to the pregnant client, their family, and/or support person(s) throughout the labor and delivery process.
• Partners with home visitor (case manager) in connecting with and supporting the family and provides overlapping home visiting to ensure a seamless transition between doula and home visiting services.
• Provides doula support to the client when they reach 25-28 weeks of pregnancy through 4-8 weeks of postpartum period, providing weekly visits.
• Completes documentation of all activities, contacts with families, and the full birth story.
• Helps the family create their own birth story; attends health care and other client appointments as needed.
• Educates and supports families with infant feeding, breastfeeding, and basic infant care postpartum.

Inspiring and engaging future tree champions of all ages is an integral part of The Morton Arboretum’s mission and is a focus area for its education department. The Morton Arboretum is seeking 4-5 education program guides to join the existing team of staff. Successful candidates in this role will lead students on field trip programs across the arboretum’s expansive ecosystems, connect with teachers and students around science and nature-related content, and assist with virtual and in-classroom programs. You will be working with youth of all ages, to inspire them to care for and conserve trees.
Position Summary: Implement nature education programs for schools, scouts, and families by using the Arboretum’s natural resources. Help children discover the basic science concepts related to plant and animal life, interrelationships among species, and human influences on the environment, through engaging interpretive techniques and by following education program outlines.
The expected hiring rate of this position is $21.00/ hour. This position is also eligible for a competitive benefits package.
Essential Functions:

• Present tours/programs, outreach, and other activities to Preschool – 12^th grade students, scout groups, family audiences, and other informal youth groups by following program goals or outlines.
• Present concepts related to the Arboretum’s natural and horticultural areas, special exhibits and events, and plant collections by using engaging interpretive and inquiry based teaching techniques, both on-site and off-site, in person and virtually. May be offered opportunities to work with specialized audiences to present program content, as opportunities present themselves.
• Guide groups on a variety of Arboretum trails, being alert to weather conditions, students’ level of understanding, and physical capabilities.
• Understand and communicate the Arboretum’s mission, vision, strategic plan, programs, and structure in a positive, constructive, and effective manner.
• May serve as a point of contact with teachers and scout leaders for assigned school and scout programs.
• Participate in required training sessions, mentoring assignments, staff meetings, planning sessions, and guide meetings.
• Assist in the daily clean up and set up of programs as needed.
• Demonstrate alignment with the Arboretum’s employee core values to be inclusive, take ownership, work together, keep learning and make the Arboretum exceptional.

The Village of Woodridge has an opening for a Civil Engineer in the Public Works Department which reports to the Director of Public Works. The Department has 31 full time equivalent employees. There are currently two Civil Engineer positions in the department supplemented by consulting engineering assistance. This position hiring is seeking to augment the in-house staffing related to an increase of capital improvement projects and more complex development projects. The position performs a wide variety of work related to public improvement projects generally including engineering design and construction management, implementation of the annual road improvement program, and new development review and inspection.
This is a full-time exempt level position with an excellent benefit package which includes health and life insurance, IMRF pension, vacation, paid sick, holiday and personal time and tuition reimbursement. The annual salary range is $81,182 – $117,561. The starting salary will be dependent on qualifications.
Position Responsibilities:

• Planning, surveying, design and management of Village capital improvement projects which may include the water system, sanitary system, storm system, and road improvements.
• Plan review and construction inspection of commercial and residential development sites.
• Prepare cost estimates, plans, specifications, bids and contract documents.
• Oversee and perform construction management documentation, testing and inspection of village projects.
• Budget and grant application preparation and administration for engineering projects.
• Assists in the development of long-term planning and implementation of the annual road improvement program.
• Respond to a variety of inquiries from the public relating to storm water, traffic, Village infrastructure, construction work and other issues relating to municipal engineering.
• Work with GIS and AUTOCAD to update utility infrastructure data and mapping.

American Academy of Pediatrics seeks a Development Project Coordinator to join their team. This position will provide administrative and project support for American Academy of Pediatrics fundraising activities, including managing documents, preparing reports and presentations, managing calendar appointments for department leadership, coordinating meeting logistics and associated travel arrangements, and tracking work projects. Enter and maintain data into donor database, conducting regular audits and coordinating updates with AAP IT staff.
A reasonable estimate of the current base pay range for this position is $56,691.60 – $59,845.50. Compensation decisions take into account a wide range of factors, including but not limited to relevant experience, skills, certifications, geographic location, business needs, and organizational policies. They also offer a comprehensive benefits package which includes healthcare and retirement savings plans. Click to see all benefits offered: https://downloads.aap.org/DOHRAS/BenefitsAtAAP.pdf.
Responsibilities:

• Coordinate meeting and travel arrangements for Chief Development Officer (CDO) and Development management team. Work with donors/prospects and their support staff to coordinate dates, logistics, agendas and all relevant details of on-site and off-site meetings.
• Provide administrative support to the CDO and their direct reports, including creating reports and presentations.
• Respond to all inquiries from sponsors, donors, members, staff, and the public in a timely, professional, and service-oriented manner.
• Support the CDO with email correspondence and inbox management.
• Contribute to enhancing and maintaining a robust and accurate donor database, ensuring data integrity through ongoing data audit and cleansing, duplicate record management, and monthly updates from IT systems. Adhere to established data entry standards and provide training to Development staff on system usage.
• Support fundraisers with data management by entering contact notes, track opportunities and tasks, and produce lists and reports.
• Recommend and implement process improvements to enhance workflows, including automation and efficient use of technology tools.
• Serve as the department superuser for SharePoint and ensure organized and useful document management.
• Assist with documenting and maintaining a centralized repository of fundraising SOPs.
• Assist with gift and pledge processing.

The Illinois Tollway seeks a Customer Service Analyst to join their team. The Customer Service Analyst ensures that financial aspects of the Customer Service Center’s Operations are maintained in conjunction with account and statutory requirements. The Customer Service Analyst also provides financial support and documentation to third party sources. Salary ranges from $52,000 – $58,000 annually. Benefits are offered such as medical, dental, vision, flexible spending account, term life and AD&D insurance, tuition reimbursement, paid time off, employee assistance program, and state employees retirement systems.
The position is responsible for:

• Performing audits including compliance audits, revenue deposits, deposit reconciliation.
• Reconciliation of debt collection, such as NSF, credit card disputes, and insufficient payments.
• Reconciliation of IAG and other Toll agency reciprocity transactions as well as related reporting functions.
• Refund research, reconciliation, and processing for customer accounts.
• Handling extremely confidential information in accordance with PCI Standards/Compliance.

The Illinois Tollway has an Accounts Payable Clerk position open. The Accountants Payable Clerk will ensure payment documentation flow is current to allow for accurate and timely processing of all payments. Salary is $20.00 an hour. Benefits are offered such as medical, dental, vision, flexible spending account, term life and AD&D insurance, tuition reimbursement, paid time off, employee assistance program, and state employees retirement systems.
The position is responsible for:

• Oversee flow of digital payment documentation in support of SAP approval and payment process.
• Input SAP file transmission record into individual reimbursement documents within SAP.
• Create physical payment files and ensure required documentation is included in the file.
• Work with Tollway Central Files Department (CIS) to ensure documentation meets their requirements for scanning and retention.
• Review and processes utility invoices as necessary.
• Work with other Tollway departments as needed.
• Suggest process improvements to management.

Thresholds will be holding a Virtual Job Fair on February 6 from 12:00 pm – 1:00 pm for Community Support Specialists positions. At Thresholds, they believe in meeting people where they’re at – in their environment and on their journey to recovery. Community Support Specialists (CSS) provide mental health and substance use treatment support where it makes the most impact – in their community. Click HERE for full details and registration information.
Community Support Specialist Job Fair – February 2024
Position Details:

• Role: Community Support Specialist
• Responsibilities: Case management, counseling, job support, and crisis de-escalation in the community
• Locations: Cook, Lake, McHenry, Kankakee, and DuPage counties
• Special Programs: Dedicated services for the Deaf Community, Youth and Young Adults, Substance Use Treatment, Homeless Outreach, and more!

The American Academy of Pediatrics (AAP) is seeking a strong collaborator with qualitative and quantitative data analysis, statistical analysis, and data visualization skills. This role will support measurement, analytics, and evaluation activities for AAP Extension for Community Health Outcomes (ECHO) programs and other assigned quality initiatives, public health programs, and trainings.
A reasonable estimate of the current base pay range for this position is $79,866.53 – $84,303.70. Compensation decisions take into account a wide range of factors, including but not limited to relevant experience, skills, certifications, geographic location, business needs, and organizational policies. They also offer a comprehensive benefits package which includes healthcare and retirement savings plans. Click to see all benefits offered: https://downloads.aap.org/DOHRAS/BenefitsAtAAP.pdf.
Reporting to the Manager, Quality Measurement and Evaluation, some duties include:

• Collaborate with the Manager, Quality Measurement and Evaluation, the AAP ECHO project leadership teams, and other key internal and external partners to assess program performance.
• Propose measurement and evaluation components for assigned AAP ECHO programs and other AAP initiatives with input from manager and other key partners, including data collection tools, materials (change packages, project charters, key driver diagrams), surveys, and other assessments. Implement methodologies and tools to monitor program performance, outcomes, and impact for AAP ECHO projects and other initiatives. Assist in the design and maintain dynamic dashboards and data visualizations that track program performance, outcomes, and impact in real time.
• Develop and implement processes for data cleaning, standardization, and validation to ensure high-quality datasets for program evaluation.
• Analyze historical program data to identify trends, insights, and areas for improvement, supporting decision-making and program optimization.
• Use evaluation findings to support program staff and participants in ongoing quality improvement (QI) efforts. Use evaluation findings to provide continuous quality improvement support to other staff and participants
• Assist with identifying opportunities for automation and process improvements to streamline data reporting and enhance operational efficiencies.
• Use quantitative and qualitative data collection and analytic methods to support assigned AAP initiatives. Inform program and lead data analysis and reporting in conjunction with external experts as needed.
• Lead the design and creation of slides, reports, and other visual presentation materials to effectively communicate data insights and evaluation findings to diverse audiences.
• Support the development of Institutional Review Board (IRB), Maintenance of Certification (MOC), Continuing Medical Education (CME), and AAP Quality Improvement Data Aggregator (QIDA) applications, as needed.
• Assist in the development and implementation of the AAP QIDA workspace, including designing questions, assisting with participant onboarding, analyzing run chart reports, and providing monthly recommendations for improvement.

Ray Graham Association for People with Disabilities is seeking a highly motivated and organized individual to join their team as a Self-Direction Assistant. As a Self-Direction Assistant, you will be responsible for providing support to individuals with disabilities who are self-directing their services. Salary starts at $21.18 an hour, and they offer benefits such as health, dental and vision insurance, 403(b) retirement plan with a 3% dollar-for-dollar company match, along with sick, vacation, and personal time. Responsibilities:

• Assist individuals with disabilities in managing their self-directed services.
• Provide guidance and support to individuals in making informed decisions about their services.
• Assist with the development and implementation of individualized service plans.
• Maintain accurate and up-to-date records of services provided.
• Ensure compliance with all applicable regulations and policies.
• Collaborate with other team members to ensure the highest quality of care is provided.

Midwestern University has a Clinical Application Specialist position open. This position will assist with coordinating all issues that arise during the project for their application areas and must be knowledgeable about the organization’s policies, procedures, and business operations. The incumbent will leverage their understanding of the operational practices of scheduling and payer authorization, including nuances of provider schedules within Midwestern University, scheduling practices for certain types of visits, and how these practices relate to the medical record flow for appointments. Provide their expertise in areas that integrate with check-in, registration, benefits, referrals, PCP assignment, and orders. The incumbent is expected to provide their knowledge and understanding in a wide array of integration points including revenue cycle management or billing operations.
Salary range is $75,000 to $90,000. They offer a comprehensive benefits package that includes medical, dental, and vision insurance plans as well as life insurance, short/long term disability and pet insurance, flexible spending accounts including healthcare reimbursement and child/dependent care account, work life balance with competitive time off package including paid holiday’s, sick/flex days, personal days and vacation days, 403(b) retirement plan, tuition reimbursement, child care subsidy reimbursement program, identity theft protection and an employee assistance program, and a wellness facility on-site with a fully equipped fitness facility.
Essential Responsibilities

• Assist with the support of the application’s end-users.
• Identify issues that arise in their application area as well as issues that impact other application teams, and work to resolve them.
• Support and guide workflow design, build and test the system, and analyze other technical issues associated with Epic software, or other EHR systems/applications.
• Identify and implement requested changes to the system.
• Serve as a liaison between end users’ workflow needs and Epic implementation staff.
• Maintain regular communication with Epic representatives or other EHR vendors, including participating in weekly project team meetings.
• Collaborate with Epic representatives, EHR vendors, MWU leadership, and end users to ensure the system meets the organization’s business needs regarding the project deliverables and timeline.
• Develop an understanding of operational needs to set the direction for the organization’s workflows by attending site visits and other integrated sessions.
• Participate in training and work with end users.
• Troubleshoot problems and questions.
• Review the status of projects and issues on an ongoing basis with leadership.
• Hold weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones.
• Maintain and update the different critical medical systems, their different components, dependencies, and modules used throughout the organization.
• Attend meetings with the different department specialties on a weekly or monthly basis.
• Implement changes within the applications or implement and test new systems to meet the needs of the organization or specialty.
• Maintain the different HL7 interfaces. Work with 3^rd party vendors to create new medical interfaces or to troubleshoot issues, working with state agencies or lab vendors. Duties involve reviewing medical data, creating labs and their results to insure they flow correctly into the system.
• Troubleshoot any issues found within the applications, modules, and their dependencies.