Jobs Board

Posted 1 week ago

Parts Counter Representative

Company: TransChicago Truck Group
Category: Customer Service/Sales

 Aurora

Type: Full Time

TransChicago Truck Group seeks a Parts Counter Representative to join their team. The Parts Counter Representative sells commercial vehicle and equipment parts to customers over the counter, through the shop, or on the phone. They are hiring for candidates for 1st and 2nd shifts. Compensation: $25-$35/hr. Hourly rate will be determined based on experience, competencies, certifications and education. Benefits are offered. What you need to succeed (Skills):

  • Set up orders for daily shipment, delivery, or pick-up.
  • Keep orderly records of all repair orders, invoices, insurance estimates, and special-order parts.
  • Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Make sure all internal requests for parts are billed on the service repair orders.
  • Participate in all training programs that are made available.
  • Keep current on new products and product updates.
  • Participate in maintaining a lost sales tracking program.
  • High school diploma or general education degree (GED).
  • One plus year’s industry experience.
Posted 1 week ago

Parts Driver

Company: TransChicago Truck Group
Category: TDL (Transportation, Distribution & Logistics)

 Aurora

Type: Full Time

TransChicago Truck Group is seeking a Parts Driver to join their team. The Parts Driver position is responsible for delivering parts to customers and for picking up parts from suppliers for the dealership. Compensation: $20-$25/hr. Hourly rate will be determined based on experience, competencies, certifications and education. Benefits are included. What you need to succeed (Skills):

  • Pick up and deliver parts to customers, wholesale accounts, and suppliers.
  • Check before leaving to coordinate any last-minute pick-ups or deliveries.
  • Assist with pulling customer order(s) when requested.
  • Verify that invoice matches purchase order for each pick-up.
  • Check payments received with the invoices for each delivery.
  • Keep an accurate log of daily deliveries and pick-ups. Request recipient’s signature on each delivery entry.
  • Unload truck each night. Turn in all paperwork and undelivered parts.
  • Help with stocking and posting orders when they arrive to expedite delivery to shop technicians and retail accounts.
  • One plus years industry experience.
Posted 1 week ago

Parts Manager

Company: TransChicago Truck Group
Category: Professional Services

 Aurora

Type: Full Time

TransChicago Truck Group seeks a Parts Manager who will direct and coordinate the activities of personnel engaged in selling and distributing parts and supplies. Compensation: $68,000-$82,000 annually. Base salary will be determined based on experience, competencies, certifications and education. Benefits are included. Essential Functions & Responsibilities:

  • Establishes policies and procedures to maximize inventory security and minimize loss.
  • Builds loyal clientele and fosters good relationships with customers.
  • Assists General Manager with setting and obtaining sales and profit objectives.
  • Helps prepare and administer the annual operating budget.
  • Collaborates with the Accounting Department on all accounting schedules related to the Parts Department.
  • Assists with collecting past due accounts.
  • Works with other department managers to resolve interdepartmental challenges.
Posted 1 week ago

Parts Purchasing Manager

Company: TransChicago Truck Group
Category: Professional Services

 Elmhurst

Type: Full Time

TransChicago Truck Group seeks a Parts Purchasing Manager. The Parts Purchasing Manager is responsible for the oversight and governance of all daily counter parts orders and expedite requests. This includes supervisory responsibilities and will be required to delegate tasks, foster team communication, and training of team members. Ensure that all stakeholders are kept informed of the status on all requests. Develop, document, and enforce processes and procedures. Create guidelines for forecasting purchasing of specific parts based on market conditions and company usage. Ensure daily orders are completed and accurate. Oversee purchasing activities to maintain inventory turn goals and proactively prevent inventory risk. Compensation: $70,000-$82,000 annually. Compensation will be determined based on experience, competencies, certifications, and education. Benefits are included. Some Essential Functions & Responsibilities:

  • Supplier Management:
    • Identify, evaluate, and select suppliers based on quality, price, and delivery terms
    • Build and maintain strong relationships with key suppliers and vendors
    • Negotiate contracts, terms, and pricing to ensure favorable conditions for the organization
  • Daily Orders/Parts Administration
    • Run various DMS reports, review, follow up that any necessary corrections are completed
    • Manage invoice process; print, post and reconcile
    • Maintain dealer parts cross-reference and parts kits lists
    • Review front-counter customer backorders and assist in fulfilling demand from OEM and alternative sources
    • Ensure all back-ordered part orders contain information needed for proper ordering
    • Train and monitor proper use of order codes
    • Assist with creating consistent training procedures and training materials
    • Track purchasing performance through key metrics and analyze the results to drive improvements.
    • Provide regular reports to senior management regarding purchasing activities, cost-saving initiatives, and supplier performance
    • Identify, evaluate, and select suppliers based on quality, price, and delivery terms
    • Build and maintain strong relationships with key suppliers and vendors
    • Negotiate contracts, terms, and pricing to ensure favorable conditions for the organization
Posted 1 week ago

Service Advisor

Company: TransChicago Truck Group
Category: Customer Service/Sales

 Aurora, Elmhurst

Type: Full Time

TransChicago Truck Group has two Service Advisor positions, one in Aurora and the other in Elmhurst. The Service Advisor is responsible for managing the flow of communication between the customer and service department about vehicle repair needs. They help the customer understand the purpose of repairs and relevant costs, advise on supplemental services, and provide repair status updates on a consistent basis. Compensation: $40,000 annually plus commission on services sold. Benefits are included. Essential Functions & Responsibilities:

  • Greet customers and initiate the write up process by verifying:
    • Owner of the vehicle and contact information,
    • Owner’s preferred method of communication,
    • Method of payment or purchase order number,
    • Who’s authorized to approve repairs and future payments,
    • If the unit is under warranty and if there are any open campaigns or recalls,
    • Customer’s specific concerns.
  • Perform inspections of customer equipment and thoroughly document information about the vehicle’s service needs based on findings.
  • Create repair order in DMS, and secure customer signature.
  • Notify foreman and parts department of incoming work and update comments in Decisiv through workflow.
  • Communicate updates from customer to foreman in Decisiv – ensure all proper documentation updates are attached.
  • Convey diagnosis updates from shop and upsell additional repairs recommended by technician.
  • Ensure that vehicles are parked in designated parking areas, verifying unit is locked and all keys are secured and can be easily located.
  • Manage Work in Process and update customers on a consistent basis.
  • Track status of all trucks in the shop and provide customers with updates according to their preferred method of communication.
  • Acquire customer approvals, provide estimates, book and close all retail service tickets.
  • Assist with closing other repair orders as needed.
  • Answer phones and greet customers with professional and welcoming manner.
  • Effectively communicate all pertinent information acting as liaison between the Service Department and the customer.
  • Communicate with customer throughout the invoice process.
  • Advocate for a positive survey response.
Posted 1 week ago

Service Manager

Company: TransChicago Truck Group
Category: Professional Services

 Aurora

Type: Full Time

TransChicago Truck Group seeks a Service Manager who will direct an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records. Compensation: $75,000-$80,000 annually. Base salary will be determined based on experience, competencies, certifications and education. Benefits are included. Essential Functions & Responsibilities:

  • Prepare and administer an annual operating budget for the service department.
  • Monitor and control the performance of the department using appropriate reporting and tracking systems.
  • Monitor technicians’ daily productivity reports and corresponding payroll records.
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.
  • Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
  • Prepare pricing guides and maintenance menus for frequent labor operations.
  • Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service.
  • Maintain reporting systems required by general management and corporate personnel.
Posted 1 week ago

Warehouse Attendant

Company: TransChicago Truck Group
Category: TDL (Transportation, Distribution & Logistics)

 Aurora

Type: Full Time

TransChicago Truck Group is seeking a Warehouse Attendant. The Warehouse Associate is responsible for performing warehousing activities, inventory control, and recordkeeping. They are looking for candidates on both the 1st and 2nd shift. Compensation: $20-$25/hr. including benefits. Hourly rate will be determined based on experience, competencies, certifications and education. Essential Functions & Responsibilities:

  • Check in all daily incoming shipments for all vendors.
  • Put away all incoming stock in the appropriate bin location and ensure that all parts put into stock are properly labeled with a barcode bin label.
  • Check in all incoming inter-branch shipments from all branches.
  • Update incoming stock and incoming inter-branch shipment packing slips in computer and generate appropriate picking lists and reports as needed.
  • Pull all customer orders as indicated on the picking list and place in either will call, package for shipment, or dispatch for delivery.
  • Maintain all parts in “will call” by ensuring that all parts pulled are placed in the appropriate “will call” bin and all paperwork associated with the order is placed with the parts.
  • Maintain all junk core inventory.
  • Dispatch parts drivers to addresses indicated on the sales invoice or purchase order.
  • Process and maintain all returns by properly pulling all parts being returned from stock.
  • File freight claims for any shortages or damaged parts received.
Posted 1 week ago

Truck Service Foreman

Company: TransChicago Truck Group
Category: Manufacturing/Skilled Trades

 Aurora

Type: Full Time

The role of the Service Foreman is to exercise direct supervision of Service Technicians to specifically enhance the efficiencies of the department. Ensuring that the daily inventory of available technician time is consistently sold to service customers. Compensation: $35-40/hr., including benefits. Hourly rate will be determined based on experience, competencies, certifications and education. Essential Functions & Responsibilities:

  • Creating accurate estimates in Decisiv for Service Advisors to share with customers.
  • Utilize Procede to ensure technician timeclock information is accurate.
  • Organize and dispatch repairs to maximize work efficiency and quality of work performed.
  • Implements strategies that optimize workflow and operational efficiency to meet desired throughput goals.
  • Check and review work in process and follow-up for completion throughout shift to ensure status is updated in Decisiv.
  • Work with the Service Manager to drive technician productivity and efficiency on a daily basis by ensuring technicians are following proper troubleshooting procedures.
  • Collaborates with warranty administration team to ensure technicians are following warranty best practices that will ensure optimized recovery goals.
  • Inspect and validate completed repairs throughout shift to ensure high quality of workmanship is being met.
  • Manages repair comeback logs to ensure quality of work standards are met.
  • Maintain Safety Protocol and Shop Cleanliness Standards.
  • Ensure accurate RO documentation in Procede for each repair completed prior to RO completion for Service Advisor.  Accounts for all repair order documents and information; ensures that none are missing at completion of repair.
  • Collaborate with Lead Technician to determine assistance needed on more complicated repairs or need for advanced diagnostics.
  • Ensure proper communication between first and second shift.
Posted 1 week ago

Mobile Service Diesel Technician

Company: TransChicago Truck Group
Category: Manufacturing/Skilled Trades

 Elmhurst

Type: Full Time

TransChicago Truck Group seeks a Mobile Service Diesel Technician. The Mobile Service Technician will maintain diesel equipment operation by completing inspections and preventive maintenance requirements; correcting vehicle deficiencies; making adjustments and alignments; keeping records. Compensation: $37.50/hr-$41.96/hr. Compensation will be determined based on experience, competencies, certifications, and education, and benefits are offered. What you need to succeed (Skills):

  • Performs job duties at customer’s location and/or outside of the Company facility.
  • Repairs and maintains customer vehicles, including D.O.T. inspections, lube and oil changes, minor adjustments and minor repairs on tractors, trailers and trucks.
  • Maintains Mobile Department vehicles, including clean-up and mechanical.
  • Maintains truck inventory.
  • Records necessary information on vehicles being repaired and completes appropriate inspections forms.
  • When mobile maintenance work is not available, performs assigned duties in the main shop.
  • Determines vehicle condition by conducting inspections and diagnostic tests; identifying worn and damaged parts.
  • Keeps equipment available for use by completing preventive maintenance schedules; installing component and part upgrades; controlling corrosion; completing winterization procedures.
  • Verifies vehicle performance by conducting test drives; adjusting controls and systems.
  • Complies with federal and state vehicle requirements by testing engine, safety, and combustion control standards.
  • Maintains vehicle appearance by cleaning, washing, and painting.
  • Maintains vehicle records by annotating services and repairs.
  • Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Updates job knowledge by participating in educational opportunities; reading technical and regulation publications.
  • Enhances maintenance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Posted 1 week ago

Director of Safety & Compliance

Company: TransChicago Truck Group
Category: Manufacturing/Skilled Trades, Professional Services

 Elmhurst

Type: Full Time

A Safety and Compliance Director position needs to be filled at TransChicago Truck Group in Elmhurst. The Director of Safety & Compliance is responsible for directing and maintaining the health and safety program of TransChicago Truck Group. This position will oversee the development and implementation of behavior-based safety practices, audit functions for health and safety procedures, ensures compliance with OSHA and other regulating bodies. **This role will be onsite M-F at our Elmhurst location, with as needed travel to our other locations in the Chicago-area** Compensation: $110,000-$135,000.  Compensation will be determined based on experience, competencies, certifications, and education. Benefits are included. What you need to succeed (Skills):

  • Defines, develops, and implements programs to ensure compliance and proper engagement with rules and regulations of the DOT, FMCSA, OSHA, local regulations and company standards.
  • Identify and recommend improvements to health & safety systems to reduce costs, increase productivity and efficiency, and improve the overall safety culture.
  • Monitor the development and revision of applicable health & safety regulations for potential impacts on locations and operations.
  • Coordinate tracking of company health & safety performance metrics.
  • Develop and implement an internal corporate health & safety audit process.
  • Partners with location General Manager’s related to facility, security and equipment maintenance.
  • Ensure all locations are in compliance with EPA environmental standards and regulations.
  • Serves as System Matter Expert that adheres to and proposes best practices and plans for new regulations, policies, and best practices.
  • Manages and leads the safety team meetings as well as develops and implements safety training and awareness programs.
  • Provides forklift training to employees on a scheduled basis.
  • Investigates, analyzes, and reports any injury or vehicle accidents or unsafe events and suggests remedial and preventative actions.
  • Maintains DOT driver files & vehicle files as well as performs periodic audits to the DOT driver files to ensure compliance.
  • Responsible for running and reviewing MVR reports to ensure compliance.
  • Works with CFO & HR team to process vehicle accident insurance claims.
  • Manages the administration of the Clearinghouse entries and reporting requirements.
  • Administers the vendor certificate of insurance documents.
Posted 1 week ago

Diesel Technician

Company: TransChicago Truck Group
Category: Manufacturing/Skilled Trades

 Aurora, Elmhurst

Type: Full Time

TransChicago Truck Group has two Diesel Technician positions, one in Aurora and the other in Elmhurst. The Technician corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub-assemblies, components, parts, or systems, such as, power and drive trains, electrical, air conditioning, fuel, emission, brake, steering, hydraulics; completes machine shop operations; making adjustments and alignments including bearing loads, gear tooth contact, valve mechanisms, governors, oil systems, control linkages, clutches, and traction units. Compensation: $37.50/hr-$40.96/hr. Compensation will be determined based on experience, competencies, certifications, and education. Benefits are included. What you need to succeed (Skills):

  • Determines vehicle condition by conducting inspections and diagnostic tests; identifying worn and damaged parts.
  • Keeps equipment available for use by completing preventive maintenance schedules; installing component and part upgrades; controlling corrosion; completing winterization procedures.
  • Verifies vehicle performance by conducting test drives; adjusting controls and systems.
  • Complies with federal and state vehicle requirements by testing engine, safety, and combustion control standards.
  • Maintains vehicle appearance by cleaning, washing, and painting.
  • Maintains vehicle records by annotating services and repairs.
  • Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Contains costs by using warranty; evaluating service and parts options.
  • Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
  • Updates job knowledge by participating in educational opportunities; reading technical and regulation publications.
  • Enhances maintenance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Posted 1 week ago

Customer Experience Advisor

Company: TransChicago Truck Group
Category: Professional Services

 Elmhurst

Type: Full Time

TransChicago Truck Group is seeking a Customer Experience Advisor. The Customer Experience Advisor goes to customers to promote aftermarket support products. Click on Apply Now to get full details about the position and the aftermarket support products they offer. Compensation: $50,000-$60,000 base salary. Compensation will be determined based on experience, competencies, certifications, and education. Benefits are offered.

  • Visit customers during post-sales experience to promote and explain their aftermarket support products.
  • Meet and maintain relationships with all existing truck customers to promote and explain their aftermarket support products.
  • Visit Independent Repair Facilities to promote Excelerator usage and parts delivery opportunities.
  • Make cold calls to promote and explain their aftermarket support products.
  • Perform periodic visits to customers that utilize aftermarket support products to gather feedback on the usage and offer opportunities for improvement.
  • Participate in all manufacturer’s training courses related to product enhancements and future products.
Posted 1 week ago

Continuous Improvement Coordinator

Company: TransChicago Truck Group
Category: Professional Services

 Elmhurst

Type: Full Time

TransChicago Truck Group seeks a Continuous Improvement Coordinator to join their team. The Continuous Improvement Coordinator (CIC) is responsible for promoting a culture of continuous improvement in alignment with the vision of TransChicago Truck Group and Daimler Trucks North America (DTNA) Elite Support. The CIC will maintain Elite Support and safety requirements through personal effectiveness, problem-solving, training, coaching, and change management. In addition to CI objectives, the CIC will also support safety goals set forth by TransChicago Truck Group. Compensation: $50,000-$55,000 base salary. Compensation will be determined based on experience, competencies, certifications, and education, and benefits are offered. What you need to succeed (Skills):

  • Promote a culture of Elite Support Continuous Improvement and workplace safety.
  • Ensure ongoing compliance with Elite Support criteria and safety initiatives and goals.
  • Plan & lead Change Management Team meetings.
  • Facilitate 5S projects.
  • Create process mapping and instructional layout.
  • Meet monthly, quarterly, and yearly reporting requirements.
  • Maintain all Smartsheet material for internal and DTNA use.
  • Monitor and report operational metrics and KPIs.
  • Lead safety team meetings and manage compliance training.
  • Provide forklift training to employees on a scheduled basis.
  • Participate actively with DTNA network.
  • Assist with new hire Elite Support and ARC training & orientation.
  • Complete special projects and other duties as assigned.
Posted 1 week ago

After Market Product Support

Company: TransChicago Truck Group
Category: Customer Service/Sales

 Aurora

Type: Full Time

TransChicago Truck Group is seeking an After Market Product Support to join their team. The After-Market Product Support offer product solutions to current and prospective customers. The After-Market Product Support calls on customers in an assigned area that are currently not purchasing from TransChicago and offer solutions to secure their business. The After-Market Product Support calls on current customers and completes a wallet share analysis to uncover products TransChicago offers to increase products sold to customer. Compensation: $30,000 base salary plus commission on the sales of shop parts, and benefits are offered. What you need to succeed (Skills):

  • Continuous communication with customers about Parts and Service specials.
  • Aggressively seek out new customers.
  • Communicate to customer base when new products are introduced.
  • Continue growing working knowledge of products, services, and costs.
  • Assisting in the collection of past due accounts, when requested.
  • Communicate with inside staff as to any feedback from customer.
  • Keep training current.
  • Grow wallet-share with existing customers through all product offerings.
Posted 1 week ago

Accounts Receivable Collections Specialist

Company: TransChicago Truck Group
Category: Professional Services

 Elmhurst

Type: Full Time

TransChicago Truck Group is seeking an Accounts Receivable Collections Specialist to join their team. The Accounts Receivable (AR) Collections Specialist is responsible for the collection of receivables from customers. Pay range is $19-$23/hour. Compensation will be determined based on experience, competencies, certifications, and education, and benefits are offered.

  • Perform AR collection calls for customers as needed or where directed.
  • Send account statements and invoice copies upon request.
  • Review and respond to messages from the AR mailbox.
  • Checks customer references and forwards to AR Manager for approval.
  • Perform customer account research and reconciliations.
  • Record customer call notes in system.
  • Prepare and submit refund requests.
  • Process credit applications and follow up on customer references.
  • Review and release credit over-rides as directed.
  • Provide coverage to the front desk receptionist.
  • Enforce established credit policies, procedures and changes requested by management.
  • Perform other duties as assigned.
  • Maintain customer accounts and settings in accounting system.
  • Act as back-up to the department on as needed basis: research and resolve credit card disputes, process receipts/cash application, daily deposits, daily bank transfers, and journal entries.