JOBS

The Warrenville Public Library is looking for someone who enjoys helping people with information, technology and lifelong learning. The Adult Services Associate works as part of a team to provide reference and readers’ advisory services for library visitors. This position also provides assistance with technology, including computers, devices and digital resources. As a vital member of our Public Services Team, you’ll work collaboratively to support our Strategic Plan goals. Full details about the position are HERE. Basic Requirements:

• High school diploma or equivalent, LTA Certificate preferred.
• Experience in an adult services department of a public library.
• Ability to communicate clearly and concisely, both verbally and in writing, in English.
• Ability to walk, sit and stand for extended periods.
• Ability to lift materials and push book carts with or without accommodations.
  • Applications preferred by November 8. Position open until filled.
    Please submit cover letter and resume (no phone calls, please) to:
    Ian Stevens, HR Manager
    Ian@warrenville.com
    Warrenville Public Library District
    28W751 Stafford Place, Warrenville, IL 60555

The Illinois Tollway is seeking a ServiceNow Platform General Manager to join their team. The ServiceNow Platform General Manager is responsible for ensuring efficient service delivery, platform optimization, and strategic alignment, while managing operations, configuration, and development to enhance efficiency and customer satisfaction.
Reports to the Deputy Chief of IT Application Development and has direct reports.  The ServiceNow Platform General Manager will be required to work in a team environment with other ServiceNow team members as well as other IT staff and business users.
The ServiceNow Platform General Manager will oversee the daily operations of the ServiceNow team, ensuring efficient resource utilization and high-quality service delivery. This role includes providing strong leadership, fostering a collaborative team culture, and driving professional development. Engages with stakeholders to gather feedback, prioritizes features, manages vendor relationships, and stays informed about platform updates and best practices. Collaborates with teams to gather and analyze requirements, ensuring they are translated into actionable tasks, and assists in developing and reviewing process documentation.
This position also coordinates with development teams to design, test, and deploy platform enhancements, manage release schedules, and monitor platform performance to implement optimizations. Oversees the creation of reports and dashboards to provide insights into platform usage and performance and ensures comprehensive product documentation and training materials are available. Assists in developing a platform strategy and roadmap, maintain expertise in the ServiceNow platform, and leverage industry knowledge to drive innovation and service quality.
Responsibilities include:

• Operational Management: Oversee the day-to-day operations of the ServiceNow team, including service delivery, project management, and resource allocation. Ensure efficient and effective utilization of resources to meet client expectations and deliver projects.
• Team Leadership: Provide strong leadership to the ServiceNow team, including hiring, mentoring, and professional development. Foster a collaborative and high-performing culture, promoting teamwork, knowledge sharing, and innovation. Empower the team to achieve their full potential and drive exceptional results.
• Stakeholder Collaboration: Engage with key stakeholders, such as business leaders, department heads, and end-users, to gather feedback, understand business needs, and prioritize feature requests. Present product updates, roadmap plans, and demos to stakeholders, ensuring transparency and effective communication.
• Vendor Management: Collaborate with ServiceNow vendors to manage relationships and facilitate the implementation of products/projects. Stay informed about platform updates, new features, and best practices to ensure the organization stays current and takes advantage of emerging capabilities.
• Requirements Gathering and Analysis: Collaborate with stakeholders, business users, and development teams to gather and analyze requirements, ensuring a thorough understanding of user needs, pain points, and desired outcomes. Translate requirements into actionable tasks and user stories for the development team.
• Requirements and Process Documentation Management: Assist in the development and review of requirements and process documentation, fostering clarity, consistency, and alignment with organizational objectives and standards.
• Product Development and Release Management: Work closely with development teams, architects, and administrators to design, develop, test, and deploy ServiceNow platform enhancements and solutions. Coordinate release schedules, manage feature backlogs, and ensure timely delivery of high-quality products.
• Performance Monitoring and Optimization: Monitor the platform’s performance, identify areas for improvement, and proactively implement optimizations, fixes, and upgrades to maintain high availability and system responsiveness.
• Reporting and Analytics: Oversee the development and maintenance of meaningful reports, dashboards, and KPIs to provide insights into platform usage, performance, and business impact, enabling informed decision-making.
• Product Documentation and Training: Oversee the creation of comprehensive product documentation, user guides, and training materials. Coordinate training sessions and workshops as needed to support the introduction of new products, ensuring effective adoption and empowering end-users to leverage the full potential of the ServiceNow platform.
• Platform Strategy and Roadmap: Assist in the development and execution of a comprehensive platform strategy and roadmap aligned with the organization’s goals, emphasizing continuous improvement and innovation to maximize the value delivered by the ServiceNow platform.
• ServiceNow Expertise: Maintain a deep understanding of the ServiceNow platform, its capabilities, modules, and best practices. Stay up to date with industry trends, advancements, and emerging technologies in the ServiceNow ecosystem. Leverage this knowledge to guide the development of service offerings, drive innovation, and ensure the highest level of service quality.

The Illinois Tollway is seeking a Senior IT Project Manager to join their team. The Senior IT Project Manager will have day-to-day responsibilities of the Project Management Office (PMO) processes to analyze requirements, designs, and implementation project documentation, plans, and schedules. In addition to overseeing implementation projects, the IT Sr. Project Manager will assist with managing internal resources as well as vendor implementation teams.
The Senior IT Project Manager is responsible for ensuring that the solutions that are implemented satisfies the business requirements, meets contracted requirements, and delivers the value required by the client. The Senior IT Project Manager monitors the Scope of Work, Project Plan, schedule and is responsible for ensuring that deliverables and milestones are met and that the project is completed on time, within budget, and to the customer’s satisfaction. The Senior IT Project Manager plays a key role throughout the projects.
The Senior IT Project Manager will assist with managing other IT Project Managers and the overall portfolio of IT projects.
Click on Apply Now to see full details about the position.

The Illinois Tollway is seeking a Payroll Analyst to join their team. This incumbent will assist the Payroll Manager and Payroll Administrator in coordinating the daily operations of the Payroll Division. This position ensures that all payroll needs of the Tollway are met, that good internal control is maintained and that State Comptroller rules are followed. The Payroll Analyst reports directly to the Payroll Administrator as do the other three Payroll Analysts. Essential Job Functions:

• The incumbent assists the Payroll Manager and Payroll Administrator to ensure that all payrolls are processed timely, based on the Comptroller’s Office schedule, and in accordance with all State guidelines.
• Internal contacts include all departments within the Tollway to ensure payroll needs are met.  External contacts include the Comptroller’s Office, as well as various State agencies as needed.
• The Payroll Analyst will be responsible for the preparation of payroll data as assigned by the Payroll Manager and Payroll Administrator.
• The incumbent will be responsible for assisting the Payroll Manager and Payroll Administrator with internal and external audit requests for any Tollway audits, working with these individuals to ensure that all recommendations to increase efficiency are met.
• Satisfactory performance is measured through the timely, accurate, and efficient processing of all payrolls, for all pay codes assigned, while maintaining excellent customer service standards, both internally and externally.
• To assist in all special projects under the direction of the Payroll Manager and Payroll Administrator related to the Payroll Division, including, but not limited to the Direct Deposit Program, Optional Life Insurance, Flexible Spending, the automated Kronos Time and Attendance Program, calculation of retro pay, lump sums and other special payrolls as required, and testing of new payroll-related systems.
• To be thoroughly well versed in all aspects of all union contracts so that customer service can be accurately provided both internally and externally.
• To assist in evaluating and implementing information communicated through payroll bulletins from the Comptroller’s Office.

The Illinois Tollway is seeking an Internal Audit Manager – IT to join their team. Internal Audit Manager is responsible for assisting in the development and implementation of the annual audit work plan to evaluate the efficiency and effectiveness of internal controls and policies of all functions of the Illinois Tollway and to determine whether Tollway policies, State, and Federal regulations are appropriately followed. The Internal Audit Manager is in-charge of audit engagements and oversee the team’s execution of procedures to provide assurance to Tollway management on financial, operational, administrative, and compliance internal controls. The Manager oversees the day-to-day activities of the department. Duties performed by the Manager and staff include internal audits, compliance audits, information technology audits, construction audits, vendor audits, consulting services, and management reviews. The Internal Audit Manager performs periodic reviews and updates of Internal Audit policies and procedures and the Internal Audit Charter. The Manager also assists the Chief Internal Auditor (CIA) on reports to the Executive Director, Audit Committee, and the Tollway Board of Directors.
The Internal Audit Manager has authority over the Internal Auditors and Senior Internal Auditors and reports to the Senior Internal Audit Manager and the Chief Internal Auditor. The Internal Audit Manager must be knowledgeable of and comply with the requirements of the Standards for the Professional Practice of Internal Auditing and the Code of Ethics published by the Institute of Internal Auditors (IIA).
The Internal Audit Manager should have general knowledge in multiple key areas such as: auditing, accounting, engineering, construction standards and principles, internal controls, information systems, and laws/regulations governing operations. The Manager must also have the ability to furnish management with analyses, reports, recommendations, and the pertinent facts concerning activities reviewed. The Manager must be able to plan, manage, and review the technical work of subordinates; establish and maintain effective working relationships with all levels of management and outside organizations; and effectively communicate both orally and in writing.
Internal Audit is responsible for effectively and efficiently managing the internal and project control functions in accordance with Tollway policies and procedures, utilizing the highest ethical and professional standards. The department serves as a managerial control to measure and evaluate the effectiveness and efficiency of the organization’s internal control systems. The Chief Internal Auditor works closely with the Audit Committee, Board of Directors, Executive Director, and senior management discussing work plans and advising on the status of reviews and results achieved. Department parameters permit considerable latitude for the exercise of independent judgment and compliance with professional standards of accounting, information technology, construction, auditing, government, and other business practices.

The Illinois Tollway has an IT Infrastructure General Manager position to fill. The General Manager, IT Infrastructure requires a broad range of technical knowledge as well as leadership and management skills. This position will be responsible for setting the technical direction of the department as well as overseeing day to day operations.  The General Manager, IT Infrastructure position requires the ability to provide hands on technical work on a daily basis.
The General Manager, IT Infrastructure must maintain and continually improve the environment to provide the highest levels of service to the user base. In order to achieve this the position will require working directly with various groups in the IT organization including but not limited to the network, helpdesk, and security teams. The position will also require working with other business units outside of the department.
The General Manager, IT Infrastructure works both individually on technical issue and manages a team to maintain the IT infrastructure across various sites. Business operation demands 24/7/365 continuous up-time.  The individual must be available to address issues as needed, to include after-hours holidays and weekends. Continuously changing software and hardware platforms require ongoing training and self-directed learning to maintain skill sets. Based on the functions of the General Manager, IT Infrastructure position will have administrative level rights, access to sensitive and confidential information, and must always exercise discretion and maintain confidentiality.
The General Manager, IT Infrastructure reports to the Deputy Chief of IT Infrastructure and Development, and is responsible for the following:

• Provides senior leadership on future direction of IT Infrastructure and how that direction will impact the enterprise.
• Maintains a high level of service while anticipating future requirements, trends, and changes to assure current and future satisfaction of customer service levels and business requirements are met.
• Manages daily activities of the SysAdmin team and other direct reports.
• Collaborates with project managers to ensure project goals and deliverables are met for the managed team.
• Partners with security team to further strengthen the environment via remediation, hardening and other security-oriented tasks, and the network team to ensure optimal performance and configuration of systems.
• Works directly with helpdesk team to assist in issue resolution for tickets escalated to managed team.
• Supports the development and budget oversight process.
• Monitors system performance to ensure optimal operations.
• Ensures all hardware and software is maintained at supported levels and deprecated technologies are retired.
• Develops, implements and tests disaster recovery and business continuity plans.
• Builds relationships with vendors in efforts to support systems.
• Ensures that information related to managed systems is properly documented.
• Maintains proficiency within the IT industry via:
  1. Maintaining certifications
  2. Performs self-study to keep abreast of new software and hardware technologies
  3. Attends technical conferences and seminars
• Adheres and promotes following of internal policies and procedures.
• Performs technical work on systems and operational tasks as needed.

The Illinois Tollway seeks a Contract Specialist to join their team. The Contract Specialist position provides confidential and efficient administrative support to the Procurement Department and assists with all phases of the Purchasing Services, Contract Services and Contract Compliance contracting processes, from pre-award through contract completion and contract administration. The Contract Specialist is involved with the Tollway’s compliance and document control functions. The Contract Specialist supports the Purchasing Services, Contract Services and Contract Compliance team to which s/he is assigned and reviews the work of the Document Control and Compliance Team prior to submission of compliance documentation to external entities. This position plays a key role in ensuring that the Procurement Department complies with State laws, the Illinois Procurement Code and all applicable procurement regulations and requirements. Additionally, this position is tasked with upholding the Tollway’s ethics standards and performing assigned tasks and responsibilities accurately and timely. Essential Job Functions:

• Assist staff with various compliance aspects of the procurement and contracting process.
• Ensure tasks are completed on time and in compliance with Tollway policies, processes, procedures, and regulatory requirements.
• Use interpersonal skills to establish and maintain effective working relationships with team members, offerors/bidders, vendors, contractors, consultants, State personnel as well as various Tollway personnel.
• Identify and coordinate resolution of work product discrepancies.
• Maintain integrity of confidential internal and external information.
• Follow up on both routine and assigned duties to ensure the efficiency of the Procurement Department’s Purchasing Services, Contract Services and Contract Compliance teams.
• Complete other similar or related duties or tasks as required or assigned.

The Illinois Tollway has an Administrative Mainframe Administrator position to fill. The Assistant Mainframe Administrator is responsible for performing daily administrative maintenance tasks on Unisys Software Series MCP ClearPath servers, storage, network, and other infrastructure equipment. Additionally, this position will assist with software management, backup and recovery operations, system configuration, security, support, training, and release management. The Assistant Mainframe Administrator’s responsibilities include but are not limited to:

• Daily Maintenance:
  • Establish and perform daily administrative maintenance tasks on Unisys Software Series MCP ClearPath servers, storage, network, and other infrastructure equipment.
  • Ensure MCP Firmware is up-to-date and functioning correctly.
• Software Management:
  • Maintain and manage DSI VTL systems.
  • Utilize Agile Business Suite 8.0 Developer, Builder, MCP Runtime, Business Integrator, and Client tools for various development and integration tasks.
  • Use Microsoft Visual Studio Developer 2019 for software development and troubleshooting.
  • Oversee the Unisys Enterprise Output Manager.
• Backup and Recovery:
  • Conduct backups of all systems and manage the recovery processes for Unisys Mainframe systems to ensure data integrity and availability.
• Documentation and Reporting:
  • Create and maintain comprehensive server and systems documentation.
  • Report and monitor third-party software issues to vendors for resolution.
• System Configuration and Security:
  • Maintain Unisys MCP TCPIP configuration to ensure network stability.
  • Install, configure, and update software and patches regularly.
  • Manage Unisys MCP security systems to protect against unauthorized access and potential threats.
• Support and Training:
  • Support the training of new systems and assist in the onboarding process.
  • Provide assistance with help desk tickets and offer end-user support as needed.
• Release Management:
  • Plan, schedule, and coordinate software releases.
  • Assist with the deployment of software updates and new releases to production environments.
  • Submit items to change control to maintain accurate records and compliance.
  • Work with Microsoft Azure DevOps for continuous integration and deployment processes.

The City of Warrenville seeks a passionate Human Resources Generalist to join their team. As a Human Resources Generalist, you’ll be tasked with a variety of complex and varied responsibilities including but not limited to recruitment, benefits administration, training and development, employee relations, and risk management. Meticulous attention to detail, strong communication, and interpersonal skills are essential. This position is the staff liaison to a volunteer commission and is also responsible for project management, coordinating with on-site consultants, and other work as need to support the Administration Department. Competitive hiring range of $72,026 – $78,778 based on experience, with potential for growth over time within the full salary range of $72,026 – $99,036. Great benefits are offered. They are seeking candidates with the following:

• A Bachelor’s Degree in Human Resources, Business Administration, or a closely related field.
• Three years of progressively responsible experience in human resources, or a combination of education and experience that equips you for success.
• Strong interpersonal skills and the ability to manage multiple projects effectively.

American Academy of Pediatrics has a Senior Business Analyst position to fill. This position will develop and manage the implementation of strategic solutions to grow American Academy of Pediatrics (AAP) domestic and global education products, services, and programs. Provide analytics necessary to implement, measure, and optimize performance and productivity strategies. Leverage internal and external partnerships to support the advancement of educational opportunities and revenue growth in alignment with the AAP mission. Responsibilities:

• Evaluate health education market trends to identify new business opportunities for expanding and enhancing AAP educational resources to meet the diverse needs of AAP members and partners and maximize revenue growth.
• Execute all aspects of business process analysis, including needs assessment, strategic planning, concept development, scope definition, problem discovery, risk identification, and mitigation planning. Develop robust presentations to support and define business cases, needs and processes leveraging information gathered through interviews, observation, research, and business modeling techniques.
• Work with Education and Global Health staff to develop business plans for new courses and learning products optimizing technology opportunities.
• Develop qualitative and quantitative analyses for program planning and for use in monitoring program performance. Perform detailed Gap Analysis between current and future state business models.
• Analyze market trends and product sales to make financial projections for AAP educational products.
• Strengthen relationships with current partners and build relationships with medical education leaders, professional associations, NGOs, and government officials to leverage program partnerships and the technical expertise of AAP members to continuously expand the AAP footprint in global health and education.
• Collaborate with AAP marketing, membership, and public affairs staff to create and enhance marketing materials that optimize messaging to promote the value and quality of AAP educational offerings.
• Provide strategic guidance to supervisor on business opportunities to advance department and AAP initiatives.
• Develop and oversee assigned budgets.

The City of Naperville’s Police Department seeks a full-time Crime Prevention Specialist to work Monday – Friday (primarily on days but may require occasional evening and weekend hours). This position is responsible for identifying, developing and presenting programs to community groups, schools and the general public. This position reports to an Investigations Sergeant. Serving as one of the Police Department’s public education representatives, key responsibilities include:

• Coordinating special programs held in the community in conjunction with the Police Department.
• Establishing relationships between the Police Department and citizens, service organizations, educational institutions, homeowner’s associations, news media and the business community to coordinate efforts and resources aimed at personal safety.
• Identifying, developing and presenting public safety programs to schools, local community groups and individuals in the community.

The DuPage Federation on Human Resources Reform is seeking a LARC Program Coordinator to join their team. The Program Coordinator provides high quality customer service, clerical, and coordination support of interpretation and translation services, and interpreter trainings and workshops. The LARC Program Coordinator reports to the LARC Senior Program Director or designee. You may click on Apply Now to apply through their website or click HERE to apply on Indeed. Essential Duties & Responsibilities:

• Intake, coordinate, implement and evaluate requests for interpreter services utilizing online scheduling system.
• Intake and coordinate requests for translation services.
• Answer calls, emails, and online requests in a timely manner.
• Provide interpreters and customers with the necessary documentation and reports.
• Maintain interpreter and extern database(s).
• Provide support and collaborate closely with the LARC program director.

Construction company seeks employees to help maintain parking lots, streets and driveways. They do crack filling, sealcoating, striping.
Pay starts at $25/hr. for standard labor and $30/hr. for CDL drivers. Some jobs on streets and airports pay increase to $40/hr and up!
Send email with your past employment and length of hire at previous employment.
Headquarters is in West Chicago, and you must have your own transportation to the shop.
If interested, please email to: skip@mtschicago.com

The City of Naperville is seeking a skilled Lead Equipment Technician with ASE certifications to supervise a team of heavy equipment technicians to ensure safe and timely fleet maintenance service delivery, schedule and monitor the repair of City vehicles and equipment, and to oversee and provide guidance to technicians providing mechanical and electrical repairs to automotive, diesel, and other power-driven equipment. The Lead will also assist the Fleet Service Manager in planning and analyzing equipment repair and replacement decisions. Responsibilities:

• Supervises, develops, directs, and evaluates the work performance of employees.
• Plans and directs a comprehensive planned maintenance program.
• Schedules, assigns, and monitors repairs by technicians and outside contracted services, ensuring that work is completed on schedule.
• Communicates with various departments on vehicle/equipment repair status.
• Oversees technicians responsible for inspection and diagnosis of complex mechanical malfunctions in city trucks, heavy equipment, firefighting rescue & life safety apparatus.
• Possesses a thorough knowledge of operating principals and repair procedures for gasoline and diesel engines and drivetrains as well as: hydraulic, hydrostatic, pneumatic, HVAC, electrical, electronics, computer command controls, and braking systems.
• Maintains work, time, and material records.
• Maintains shop cleanliness and monitors work conditions and practices to ensure safe working environment.  Ensures compliance with EPA and OSHA regulations.
• Assesses shop equipment and tools needs.  Provides budget information, collects price quotes, and coordinates the purchase of same.
• Prepares technical information for bids and vehicle specifications.
• Maintains and repairs shop equipment as needed.
• Maintains monthly underground storage tank reports regarding environmental issues for fuel storage and leak detection monitoring and communications.
• Fosters open and honest communication, teamwork, professional growth & development of team.