JOBS

The DuPage County Health Department is looking for a new team member to work as a Community Support Specialist on their Intensive Case Management team. The ideal candidate will be able to project warmth and sincerity in effectively working with clients. The program is part of comprehensive community behavioral health system that includes crisis services, adult intensive services/residential services, forensic behavioral health, substance use treatment, and psychiatric services.
This full-time position, Monday through Friday, 8:00 am until 4:00 pm, is based at their Central Public Health Center. This position involves 60% of client services provided in the community, with some office-based sessions. This position will provide an opportunity to engage in advocacy, education, and referral services to clients with severe mental illness. In this role, you will also need to have knowledge of harm reduction practices, stages of change and motivation enhancement treatment. The new team member will have the ability to work collaboratively with community providers in order to achieve client goals. Their Intensive Case Management Team provides a supportive approach towards recovery and resiliency oriented, intensive, community-based rehabilitation and outreach service for adults.
This Full-Time position offers a generous DuPage County, benefit package which includes paid training, 12 paid holidays,12 paid vacation days, 5 paid personal days and accrued sick leave. Health, dental and vision insurance. This is also a pension eligible position which means there is a guaranteed retirement savings plan. Also offer tuition reimbursement and supervision to assist you in obtaining your master’s degree and clinical licensure. DuPage County Health Department is also a qualified employer under the Federal Student Loan Forgiveness Program and offers certification reimbursement after one year.

• Acts as client advocate to facilitate access to resources and services; works collaboratively with providers to achieve client goals.
• Develops and maintains client treatment plans; provides intervention to support client self-management of their illness.
• Demonstrate the ability to engage clients with comprehensive needs in their recovery process.
• Maintains professional relationships with community systems and resources to further support client needs
• Acts as a liaison between healthcare resources and clients; participates in client staffing and team meetings.
• Demonstrates independent judgment and discretion in making position related decisions; meets established productivity standards; performs concurrent documentation.
• Maintains collaborative relationships with co-workers to effectively support clients.
• Participates in emergency activities as assigned.
• Maintains required training, licensure and/or certification.
• Maintains confidentiality of privileged information and adheres to client privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• Adheres to department guidelines for attendance and punctuality.
• May transport clients using an agency-owned vehicle.
• Provides skill building and case management support to clients in the community; works collaboratively with other clinical staff.
• Works during assigned business hours, allowing for flexibility in the schedule.

• Performs inspections of facilities such as streets, curbs, gutters, sidewalks, driveways, catch basins, storm and sanitary sewers, streetlights, traffic signals and controls, irrigation systems, rough and fine grading and related public works projects; performs on-site inspections for capital improvement projects.
• Reviews plans, maps, specifications, soils reports, materials testing laboratory reports, contracts and other documents to ensure conformance with federal, state, City codes and regulations; notes changes required and follows up as necessary.
• Inspects tree protection zones and silt fencing for compliance with specifications.
• Interprets, explains and enforces regulations, ordinances and policies to developers, contractors, representatives of other agencies and the public; confers with City engineers regarding possible changes to plans and problem resolution.
• Observes safety aspects, including barricades, of jobs in progress; encourages contractors to follow applicable safety rules and regulations.
• Checks plans, pay requests, & construction documents for mathematical accuracy.
• Utilize Tyler Technologies platform for inspection scheduling and reporting. Maintains logs of inspections performed not in Tyler platform.
• Prepares periodic & special reports as required; estimates progress payments due on contracts for public works projects; assists in contract close-out negotiations.
• Retains plans and specifications until project completion; checks “as-built” plans for completeness and accuracy.
• Uses a variety of engineering and survey tools and equipment; operates a motor vehicle to travel to and from job sites.
•  Contributes to the efficiency and effectiveness of the unit’s service to its customers by offering suggestions and directing or participating as an active member of a work team.
• May perform routine field testing of construction materials.
• Maintains accurate records and prepares a variety of periodic and special reports.
• Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
• Periodically will be required to locate underground utilities using pipe, cable and magnetic locating equipment.

Sanad Physical Therapy is seeking an immediate hire for a Physical Therapist for their practice. They are growing company and looking to add highly motivated individuals to their team of caring professionals who utilize the most advanced techniques, poised to change the way the public and medical community perceive physical therapy. They aim to shift the focus away from medications and invasive procedures, offering a natural, effective alternative. This is a unique opportunity with significant potential for professional growth, including clinic management and specialty care positions.

• What they offer:
  • Production bonuses
  • Competitive salary
  • Excellent benefits package, including 401k, health insurance, Paid Time Off, and more
  • Continuing education opportunities
  • Multiple opportunities for professional development, specialization, and leadership
  • Family-friendly work environment that fosters a positive and supportive culture
  • Investment from a company that wants you to succeed and thrive
  • Balanced work schedule (2 half-days, no weekends)
• Requirements:
  • Graduate from an accredited college with an APTA curriculum
  • New graduates are welcome to apply
  • Current state of Illinois license and CPR certification
  • Outgoing and energetic personality
  • Ability to multitask
  • Passion for using evidence-based therapy interventions
  • Eagerness to grow professionally within an organization
  • Belief in making a difference through quality decisions, collaboration, and instilling trust to transform patients’ lives
• If this sounds like the position for you, please email your resume to office manager, Brittany Swanson, at info@sanadpt.com or call the office and speak with Brittany at 630-593-3002.

The City of Naperville’s Public Works Department is currently seeking a part-time (approximately 25 hours per week) Cart Services Driver whose responsibilities include the delivery, pick up, repair, and conditioning of recycling and residential garbage carts. The Cart Services Driver performs a variety of customer service, administrative, clerical, and field duties related to the resolution of resident concerns regarding refuse and recycling cart deliveries and repairs and may update and edit information in the City’s cart program databases. The anticipated hiring range for this position is $18.54 – $22.44 per hour, commensurate with credentials and experience.
Responsibilities:

• Plans routing for refuse and recycling carts that will be delivered or serviced.
• Works with clerical and technical staff to investigate and respond to resident concerns regarding the refuse and recycling cart programs. Conducts field investigations, documents findings, and communicates the City’s response to residents.  Responds to residents regarding cart delivery errors, cart exchanges, and cart repairs.
• Assembles and delivers refuse and recycling carts to ensure that customer service priorities are being met.
• Assists in accepting, inspecting, and storing the delivery or refuse and recycling from the manufacturer. Reports manufacturer defects and/or shipping damage.
• Maintains refuse and recycling cart inventory records and recommends cart re-orders when needed.
• Provides daily, weekly, and monthly reports related to cart delivery activities.
• Coordinates the repair of damaged carts and obtains repair parts from the cart manufacturer.
• Verifies the quantities of carts delivered by the manufacturer.
• Updates databases and spreadsheets associated with the cart program.
• Provides technical expertise for problem solving with regards to refuse cart quality assurance matters.

Edward Don and Company has a Merchandising Analyst position open. This position is responsible for tracking and the disposition of an on-hand inventory that is on hold, aging, obsolete, expiring or non-moving, ensuring that vendor credits are processed and reported to Finance and various reporting responsibilities. Salary is $50,000 per year. Health benefit offerings include medical, dental, prescription plans, maternity, and more. They offer 401k plans to education assistance as well and more.
Responsibilities:

• Manage new item data and existing item characteristics.
• Manage discontinued items and assist in finding replacements.
• Manage Sales Promotion & Zip Code Report processes for the assigned product categories.
• Manage and communicate supplier cost changes.
• Review all pricing variances.
• Manage supplier discounts and exception net costs for Don auto quotes.
• Implement and track promotions for Advisors, Hot Sheets, Supplier Expos, etc.
• Review in house contract rebates for vendor support opportunities.
• Assist Associate Category Manager and/or Category Manager and Marketing/Merchandising team with other projects as needed.
• Support product and supplier conversions by providing reporting.
• Responsible for the reporting of all spiffs, promotions, and contests keep Manager informed of issues within area of assigned responsibility.
• Escalate issues beyond scope of authority to appropriate parties.

Edward Don and Company seeks a Warehouse Logistics Coordinator for the night shift. The logistics coordinator manages the daily receipt, audit, moving and shipping of supplies, stock and materials, along with effectively managing the timely flow of order processing. The logistics coordinator also assists in the safe receipt, storage, retrieval and timely dispatch of goods. Salary is $23.00 an hour. Health benefit offerings include medical, dental, prescription plans, maternity, and more. They offer 401k plans to education assistance as well and more.
Responsibilities:

• Perform daily release of all orders on hold due to common carrier hold and provide proper shipping instructions on the purchase orders (PO) when needed.
• Execute receiving and shipping activities to meet normal daily production goals.
• Maintain the UPS matching report to connect unmatched UPS tracking numbers to actual shipments for all orders, including shipments sent from other suppliers.
• Responsible for the warehouse staged order logistics quote process using our standard cost estimating process, and the staged order “One Touch” process to manage the staged order receipt, audit, staging, and pre-packaging until the order is shipped.
• Actively review and manage the daily SalesForce case requests and provide timely response and resolution.
• Track and manage all freight claims by working with Capital Transportation Solutions (CTS) for updates and participate in helping resolve disputes.
• Create the bill of lading, and appropriate packing lists and prepare all outbound LTL (Less than Truckload) freight for daily shipments.
• Assists in the equipment/asset inventories for the warehouse, including the preparation of preliminary paperwork before actual inventory, the performance of physical inventory itself, research of inventory errors before finalization of inventory reports.
• Daily sorting and organizing of returns, stock orders, staged orders and re-directs and make appropriate recordings or adjustments as needed.
• Keep the warehouse neat and orderly.

Edward Don and Company has a Local Delivery Truck Driver position open. The driver will be responsible for the delivery of merchandise to customers within the expected time parameters. Salary is $30.78 an hour. Health benefit offerings include medical, dental, prescription plans, maternity, and more. They offer 401k plans to education assistance as well and more.
Responsibilities:

• Deliver merchandise according to pre-determined route.
• Unload correct merchandise and check order, noting any corrections.
• Complete all assigned reports and paperwork at the end of day.
• Communicate with Manager any system or documentation problems identified throughout the day.
• Pick-up returned merchandise per return authorization.
• Comply with all DOT safety and documentation regulations.
• Perform safety and housekeeping duties as they pertain to Edward Don & Company and OSHA standards.
• Effectively communicates to customers and all levels of staff.

Edward Don and Company is looking for a Warehouse Supervisor for the night shift. The Distribution Center (DC) Supervisor is responsible for planning, directing, and coordinating all day-to-day warehouse operations to ensure the accurate, timely, and efficient flow of goods. This includes receiving, put-away, replenishment, picking, staging, load checking, and shipping activities. The Supervisor leads a team of hourly associates ensuring compliance with all company policies, quality standards, and safety regulations while fostering a culture of accountability, teamwork, and continuous improvement. The DC Supervisor also serves as the primary contact for special projects such as rollouts, prepacks, and orders requiring special handling, documentation, or coordination with other departments. Responsibilities are operational management, leadership/supervision, safety and compliance, and quality/continuous improvement. Salary is $70,000. Health benefit offerings include medical, dental, prescription plans, maternity, and more. They offer 401k plans to education assistance as well and more. Below lists the operational management responsibilities. Click on Apply Now for full list of responsibilities.

• Supervise and coordinate daily warehouse activities to ensure accuracy, productivity, safety, and efficiency across all distribution functions.
• Ensure orders are processed, picked, and shipped according to customer requirements, schedules, and quality standards.
• Prioritize and assign work to maintain workflow continuity and meet performance goals.
• Evaluate current warehouse processes and recommend improvements to increase efficiency, reduce costs, and optimize space utilization.
• Oversee the effective use of Warehouse Management Systems (WMS) and RF devices; ensure accurate inventory control and timely system updates.
• Monitor and manage labor, overtime, and departmental expenses to meet budgetary targets.
• Ensure the proper use, care, and maintenance of equipment, including powered industrial trucks (PITs).
• Serve as the main point of contact for special projects, including prepacks, rollouts, and large-scale customer orders requiring special handling.

Edward Don seeks a Contract Billing Coordinator to join their team. This position is responsible for the invoicing of General Contractors and Customers for equipment projects, providing project billing & closeout documents and collecting payment for equipment projects. Also performs accounting functions such as reviewing project inventory, job costing, commission calculation & draw balance tracking. Will have daily contact with project managers, general contractors and customers in an effort to effectively invoice projects. Salary range is $19.00 – $22.00. They offer medical, dental, prescription plans, maternity, 401k plans, education assistance, PTO and more. Responsibilities are the following:

• Bill customers through SAP system and use AutoQuotes and systems inventory as reference to invoice customers.
• Follow up with customers on past due A/R invoices.
• Bill General Contractors (GC) through SAP system and prepare GC’s progress billing Pay Application.
• Reconcile between the system and GC’s progress billing Pay Application.
• Track retainage.
• Learn and use 3rd party billing software such as Textura, GC Pay, Project Mates when required.
• Contact GC to collect payment on monthly progress billing Pay Applications.
• Complete lien waivers and other GC contract documents when required.
• Review project inventory and apply to cost (ATC) items not billable to customers.
• Process customer credits such as returns, sales allowances, and tax credits.
• Prepare project billing backlog.
• Work with Assistant Project Managers (APMs) to obtain vendor invoices required for billing.
• Invoice customers for design fees and follow up on customer payment.
• Prepare, calculate, and distribute sales rep commission reports (monthly).
• Distribute platinum/spiffs to sales reps (quarterly).
• Cross-train on new customer setup and GC prequalification.

Edward Don seeks a Supply Chain Supervisor to join their team. The Supply Chain Supervisor is to provide support to the National Account, Sales team and their customers through project analysis, service level monitoring and inventory management. The goal is to help nurture customer relationships by creating another “Touch Point” within their organization to achieve success. This is a hybrid role as the home base office would be in Woodridge IL but would be traveling about 25% of the time for work responsibilities. Salary range for this position is $75,000 – $85,000. They offer medical, dental, prescription plans, maternity, 401k plans, education assistance, PTO and more. Responsibilities are the following:

• Partake in Sales and Customer meetings, addressing matters that could impact company or customer performance, inform Supply Chain Manager of any concerns.
• Proactive and routine communication between Sales, Customers, Value Added and Operations.
• Help maintain high service level for key accounts – 99% plus for critical materials, 98.6% overall, work with team to successfully achieve these levels.
• Assist in the managing of new customer on-boarding based on the guidelines set forth in the “Points of Light.”
• Monitor exceptions, with Suppliers, Buyers, and Sales to address stocking position on critical materials.
• Reporting: Review and analyze key customer performance reports. Run ad hoc reports when needed.
• Review forecast historical trends along with projecting demand on upcoming events such as promotions, rollouts, holidays, or item transitions.
• Responsible for training and developing an effective and efficient staff.

Edward Don seeks a National Account Executive to join their team. The National Account Executive is responsible for representing the National Account Department by interacting with established National/Regional Accounts and developing new National/Regional Account programs. The position requires management of large volumes of business that are expected to grow at an above average rate. Salary range for this position is $70,000 – $75,000. They offer medical, dental, prescription plans, maternity, 401k plans, education assistance, PTO and more. Responsibilities are the following:

• Call on established National and Regional Accounts to introduce, monitor, and enhance program compliance and growth. Up to 25% travel required.
• Conduct meetings with first level managers on a regular basis to review each account.
• Keep informed on new products, pricing, and other general program and industry information.
• Act as a consultant to provide advice and guidance to customers with regard to their program requirements.
• Ensure proper service and follow-up on all customer accounts.
• Display and demonstrate product, using samples and catalogs to emphasize features and benefits where applicable, and within program parameters.
• Review receivables for all accounts and resolves any credit/collections issues with the Corporate National Accounts Credit Department and/or Distribution Center Credit Department.
• Ensure accurate pricing per program parameters.
• Maintain daily contact with internal departments, customers, factory representatives, and other outside sources.
• Report on current activities and matters concerning assigned National/Regional accounts to the National Area Manager(s) and National Account Managers on a regular basis.
• Keep accurate and up-to-date records and reports on all phases of activities.
• Check on competitive activity and escalates issues beyond scope of authority to appropriate parties.

Edward Don and Company is looking for a Customer Experience Agent to join their team. This position will be responsible for the management or provision of technical and/or non-technical customer service. Salary is $17.25 an hour. Health benefit offerings include medical, dental, prescription plans, maternity, and more. They offer 401k plans to education assistance as well and more.
Responsibilities:

• Proactively communicate to all internal and external related parties to exceed customer’s expectations.
• Respond timely and accurately to all incoming customer correspondence along with thorough documentation.
• Receives customers’ requests by telephone, email or chat, analyzes requests, provides information requested or ascertains who best can provide the information, and routes the request to the proper person.
• Demonstrates ownership of customer requests with follow through, documentation and complete resolution.
• Assists in returns and replacements as needed.
• Analyzes transactions, corrects records, and adjusts errors.
• Provide accurate information regarding pricing and availability of in-stock items.
• Resolves customer questions related to orders, places orders where opportunity is present.
• Maintains 90% minimum average in customer service and sales area quality assurance reviews.
• Has knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required.
• Remain current with product knowledge by attending vendor meetings/training and participating in provided training/education.
• Manage time effectively, meet personal goals and work effectively with other members of the distribution team.
• Report any system or product inaccuracies timely.
• Follow company policies and procedures.

Edward Don and Company is looking for a Customer Experience Agent II to join their team. The CSR II interacts extensively with their customers to develop relationships including VIP customers such as multi-unit, ensuring ultimate customer satisfaction and returning customers. Salary is $19.25 an hour. Health benefit offerings include medical, dental, prescription plans, maternity, and more. They offer 401k plans to education assistance as well and more.
Responsibilities:

• Proactively communicate to all internal and external related parties to exceed customer’s expectations.
• Able to handle escalated non-management calls.
• Respond timely and accurately to all incoming customer correspondence along with thorough documentation.
• Receives customers’ requests by telephone, email or chat, analyzes requests, provides information requested or ascertains who best can provide the information, and routes the request to the proper person.
• Demonstrates ownership of customer requests with follow through, documentation and complete resolution.
• Assists in returns and replacements as needed.
• Analyzes transactions, corrects records, and adjusts errors.
• Provide accurate information regarding pricing and availability of in-stock items.
• Resolves customer questions related to orders, places orders where opportunity is present.
• Maintains 92% minimum average in customer service and sales area quality assurance reviews.
• Has knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required.
• Remain current with product knowledge by attending vendor meetings/training and participating in provided training/education.
• Proactively identify and communicate areas of department, training and process improvements needed and for areas of company growth.
• Participate in training support of CSRI where needed.
• Manage time effectively, meet personal and goals and work effectively with other members of the distribution team.
• Report any system or product inaccuracies.
• Follow company policies and procedures.

Edward Don and Company is seeking a Special Project Coordinator to join their team. The Valued Added Services (VAS) Coordinator is responsible for coordinating orders through effective communication methods with Sales, Operations and the Customer. This position is also responsible for providing detailed tracking of order status from inception through completion, monitoring orders in progress, and proactively addressing potential issues that might inhibit successful completion. Salary range is $47,800 – $71,800. Health benefit offerings include medical, dental, prescription plans, maternity, and more. They offer 401k plans to education assistance as well and more.
Responsibilities:

• Coordinate the order processing of customer transactions through dedicated e-mail box.
• Validate and reconcile customer PO’s received to the sales orders entered into SAP. Research discrepancies and communicate to customer any changes required.
• Complete order entry, PO follow-up, and project status reports and communicate with customers on any backorders or shorts.
• Track and report the status of open Purchase Orders on a weekly basis.
• Complete Customer Shipment Consolidation Report. Coordinate and schedule shipping tasks in GroupWise.
• Process all non-sales order activities, returns, miss-picks, damages, and shortages.
• Proactively resolve/reconcile any billing related issues, i.e. “RICs”.
• Validate Sales orders to Purchase orders received in TMC portal, release orders to warehouses and update shipments in TMC as well as communicate late or no pickups to TMC.
• Submit BOL’s to appropriate warehouse(s).
• Update outbound pallet spreadsheets.
• Keep manager informed of issues within assigned area of responsibility.