JOBS

The DuPage County Health Department is looking for a new team member to join as a Medicaid Benefit Specialist II. In this role, you will be assisting clients in a hospital or community setting apply for and obtain healthcare coverage, assisting with linkage to healthcare services and providing healthcare education. They are seeking a bi-lingual, in Spanish, candidate that is passionate about helping the residents of DuPage County. Great benefits are offered.

• Collects demographic and financial information from clients.
• Completes income assessments to determine eligibility for public benefits, healthcare coverage and/or financial assistance.
• Completes and files applications for healthcare coverage or other financial support for healthcare access, such as Medicaid, Marketplace.
• Local access to care programs, food assistance programs, and hospital financial assistance.
• Follows individual client application status through to resolution.
• Performs outreach to clients who have recently obtained insurance benefits in order to support utilization of those benefits.
• Provides culturally competent education on common health insurance and health care topics.
• Motivates clients to be actively engaged in their healthcare needs.
• Enlists involvement from family members and caregivers, when applicable, to support client needs.
• Refers clients to other Health Department, County or local services as necessary.
• Interacts with insurance companies or state agencies on behalf of clients.
• Demonstrates the ability to work within multiple electronic systems and medical records.
• Identifies and helps address access to care barriers.
• Conduct assessment(s) to identify client social and medical needs.
• Conducts outreach at community events.
• Provides community-based presentations and education.
• Performs concurrent documentation through the input of required information into the electronic medical record(s).
• Maintains accurate and compliant case files.
• Adheres to established productivity expectations.
• Maintains professional relationships with co-workers and external partners in order to provide quality services to clients.
• Demonstrates independent judgment and discretion in making position related decisions.
• Participates in emergency activities as assigned.
• Maintains required training, licensure and/or certification.
• Maintains confidentiality of privileged information and adheres to client privacy laws; demonstrates sensitivity and understanding of other ethnic groups and cultures; adheres to department guidelines for attendance and punctuality.