JOBS

DU-COMM is a large, consolidated center located in DuPage County that serves 45 Police and Fire/EMS agencies. They are seeking qualified applicants to join their team to play a critical role in the emergency response for the communities that they serve.
-They will train on all DU-COMM and member agency Telecommunicator protocols, procedures, and operations to complete the certification programs for Call Taking, then Police and/or Fire.
-Answer 9-1-1 and other incoming phone calls and process requests for Police, Fire, and EMS with accuracy.
-Promptly and courteously communicate with citizens and member agency personnel while assisting them.
-Accurately perform data entry on requests for service, tracking unit status, and other information provided by field personnel while verifying key details.
-Monitor assigned radio channel and dispatch calls to appropriate police or fire units, via radio, and coordinate additional response as needed.
-Perform routine notifications to outside agencies, including but not limited to: utilities, public works, non-member agencies, businesses, and citizens.
-Efficiently operate a variety of communications center equipment and software, including but not limited to: Computer-Aided Dispatch (CAD), telephone system, radio, call check, mapping programs, messaging, and available resources.
-Become certified in Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), LEADS, NIMS, CPR, and other certifications as necessary.
-Telecommunicator is trained and certified in medical and fire dispatching to provide critical life-saving assistance for the caller. Click HERE to apply.
-Pay range for Telecommunicator 1 is $65,478 to $73,008 paid hourly and Telecommunicator 2 is $70,782 to $98,738. Once certified on Police or Fire as TC2, step increases, COLA increases, overtime, comp time, and stipends are also available.
Benefits:

• Paid time off (PTO) of 208 hours each year once phone certified
• Holiday Premium Pay
• Group health insurance: Blue Cross Blue Shield HMO or PPO plans
• $30,000 group life insurance
• IMRF pension
• Union representation by Illinois Fraternal Order of Police Labor Council (ILFOPLC)
• Tactical/MERIT/IL-TERT dispatcher opportunities
• Uniform Allowance
• Holiday Pay