Administrative Assistant – Admissions
Company: Midwestern University
Category: Professional Services
Downers Grove
Type: Full Time
The Administrative Assistant provides front‑line reception and administrative support to the Office of Admissions, ensuring a welcoming environment and efficient daily operations. Reporting to the Associate Director of Admissions, this role manages reception coverage, phone and email communication, mail distribution, scheduling support, and CRM data entry. The Administrative Assistant assists with interview‑day logistics, visitor services, and departmental social media efforts, contributing to a positive and student‑centered admissions experience. The Administrative Assistant will provide support across reception, events, mail services, and overall office operations.
Pay rate is $20.81 an hour. They offer a comprehensive benefits package that includes medical, dental, and vision insurance plans as well as life insurance, short/long term disability and pet insurance. They offer flexible spending accounts including healthcare reimbursement and child/dependent care account; paid holidays, sick/flex days, personal days and vacation days; 403(b) retirement plan, tuition reimbursement, childcare subsidy reimbursement program, identity theft protection and an employee assistance program; and a wellness facility on-site with a fully equipped fitness facility.
Some responsibilities are the following:
- Front Desk, Customer Service and Communication
- Provide courteous and professional customer service to visitors, applicants, students, faculty, staff, and the general public.
- Serve as primary reception and telephone support, including high‑volume phone interactions with prospective students; route inquiries appropriately.
- Monitor and triage the General Admissions email inbox, ensuring timely, accurate communication.
- Support outgoing correspondence, confirmations, and general communication flow with prospective students and applicants.
- Scheduling & Event Support
- Assist with scheduling advising appointments, interview days, virtual and in‑person info sessions, and campus tour.
- Support interview‑day facilitation including check‑in, materials preparation, meal badge assignment, distribution and collection, room setup, and hospitality needs
- Place and track orders for office supplies and food inventory for interview days and events.
- Administrative Operations & Records Support
- Process and distribute office mail, packages, and admissions materials.
- Complete accurate data entry and maintain applicant information in Slate and internal systems.
- Support general filing, document preparation, and records organization.



