JOBS

The DuPage County Health Department seeks an Assistant Director of Healthcare Informatics. You will be responsible for providing technology leadership within the agency to drive excellence, efficiency, and return on investment associated with clinical user applications, data solutions, and healthcare business intelligence. They are looking for someone who will be able to provide a high-level of resource management, the ability to establish strategic departmental visions and roadmaps and to maintain ultimate accountability for the optimization and financial return of critical departmental assets including the Electronic Health Record (EHR) and core clinical operating systems. This position serves as the high-level technology leader and in-house informatics expert who bridges the gap between technical infrastructure and clinical excellence by aligning operations with financial and compliance goals. The candidate selected for this role will receive directions from their Director of Business Operations or a designated executive leader.
As a DuPage County employee, you will receive a comprehensive benefits package to include, 12 paid vacation days, 5 paid personal days, 12 paid Holidays, 12 weeks of paid parental leave, accrued sick leave and affordable health insurance coverage through Blue Cross Blues Shield. They offer tuition reimbursement as well as eligibility for a Federal Student Load Forgiveness Program. This is a pension-eligible position, for a secure retirement. Salary is $97,050. *Salary is based on experience and may increase.
Responsibilities:

• Provides executive technology leadership within the agency to drive excellence and efficiency associated with clinical user applications, data solutions, and business intelligence.
• Sets the long-term strategic vision, direction, and target architecture for the agency’s EHR and closely adjacent business intelligence systems.
• Leads complex initiatives to optimize EHR operations and ensures the department realizes the full value and return on investment (ROI) of its critical technology assets.
• Directly manages, supervises, and provides leadership to the Systems Administrator and the Healthcare Informatics Analyst staff.
• Plans the comprehensive clinical business application architecture roadmap and coordinates agency-wide implementation; establishes protocols, policies, and performance goals as the service owner for digital healthcare technology, clinical business intelligence, and solutions development.
• Manages departmental resources including staffing allocations, budgets, and technology deployments to align with strategic initiatives; collaborates with clinical and programmatic leadership outside of IT to ensure technical tools reduce computer fatigue and actively improve point-of-care workflows.
• Develops detailed Statements of Work (SOWs) for development projects and manages strategic vendor and service contracts for SaaS healthcare platforms and clinical applications.
• Monitors and manages service agreements to maximize asset utility and financial efficiency.
• Ensures all system architectures, workflows, and data handling protocols adhere strictly to HIPAA and other regulatory standards to protect patient privacy.
• Serves as a member of the agency leadership team and provides general supervision, guidance, and strategic risk management to the team; demonstrates independent judgment and discretion in making position-related decisions.
• Participates in emergency response activities as assigned; maintains required training, licensure, and/or certification.
• Maintains confidentiality of privileged information and adheres to patient privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• Available to respond to clients and/or customers, either in person or over the phone, during assigned business hours and/or clinic times.