JOBS

The Illinois Tollway seeks a Business Continuity Manager to join their team. The Business Continuity Manager oversees the Enterprise Process Framework for Business Continuity, supporting the organization’s mission to maintain an effective enterprise-wide business continuity program. This role is essential in advancing key initiatives, including enterprise-wide resiliency, Enterprise Crisis Management, and the broader Enterprise Governance, Risk, and Compliance (GRC) framework. Salary is $90,000 – $105,000. They offer a nice benefits package. For benefits details, click on the benefits tab on job listing.
Responsibilities:

• Lead implementation and development of business continuity plans, including overseeing testing and emergency response and recovery efforts.
• Provide guidance on operating strategies to keep business operations running efficiently within set recovery times.
• Conduct comprehensive Business Impact Assessments to identify critical functions and services.
• Evaluate potential operational, financial, and regulatory risks of business interruption.
• Gather and document requirements and translate them into technical process solutions developing and executing quality assurance test plans.
• Create end-user training materials and analyze complex business processes.
• Lead the development of effective, sustainable business continuity and other assigned projects becoming a subject matter expert for the business continuity and security and safety.
• Work with business partners to complete the annual business impact analysis (BIA) and risk analysis.
• Responsible for planning, monitoring, and reporting overall project performance for business continuity projects and other key strategic initiatives related to the achievement of the Tollway goals. 
• Oversee the creation and delivery of awareness and training programs to educate staff on business continuity, technology recovery, and enterprise resilience.
• Serve as liaison between Tollway personnel and Tollway departments surrounding the assigned projects.
• Utilize system and functional design documentation including flowcharting and storyboarding. Interview staff members and stakeholders, documenting related project processes to create detailed specifications of complex workflows.
• Prepare process flow diagrams ensuring execution of project tasks avoiding potential project delays and proactively identifying potential issues and opportunities. Provide timely updates of forecasts within the projects plan.
• Maintain project plan quality and integrity through regular and thorough updates to both the Chief and Deputy Chief.
• Complete special projects and other duties as assigned by the department.