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Posted 3 weeks ago
Customer Service – Fulfillment Lead
Company: Premium Custom Products
Category:
Customer Service/Sales
Downers Grove
Type: Full Time
Premium Custom Products is seeking a Customer Service Fulfillment Lead to join their team. Below lists some responsibilities. Interested candidates may send resume to Eric Withaar – ewithaar@premiumcustomproducts.com. To view full description of position, click HERE.
Customer Service and Order Entry.
Perform high level of customer communication.
Manage all aspects of kitting/fulfillment/inventory and warehouse when needed.
Communicate clearly, effectively and timely with staff and customers.
Anticipate needs for staff and supplies for upcoming projects.
Perform warehouse laborer duties including picking, packing, counting, record keeping when needed and maintain a clean and organized warehouse.
Restocking shelves, accepting incoming orders, processing and packing orders, counting inventory and ensuring orders are shipped in a timely manner.
Consistently maintained picking/packing speeds in the 95th percentile.
Oversee and help pick orders with 100% accuracy despite high speeds.
Help manage staff, preparing work schedules and assigning specific duties.
Oversee, direct and coordinate fulfillment activities/calendar.
Determine production staffing requirements as needed to run full capacity kitting-fulfillment.
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Peek Inside: At this location, we offer our customers a wide range of manufacturing capabilities, from CNC machining all the way to complete product assembly and fulfillment.
Fun fact about our company: a robot works right alongside our machinists to produce parts with quality and efficiency!
You would like to work at our company if
you are interested in the wide range of evolving technologies, processes and creativity that go into the world of modern manufacturing.
<p style="text-align: center;"><img class="aligncenter wp-image-5837 size-medium" src="https://worknetdupage.org/wp-content/uploads/2019/01/machine-shop-200x300.jpg" alt="" width="200" height="300" /></p>
<ul class="stats">
<li class="vbox centered">In the next year, we expect to hire <strong>CNC machinists</strong></li>
<li class="vbox centered">To get that job, you typically need <strong>a high school diploma and vocational or technical training in machining.</strong> We offer additional on-the-job training once a new machinist with the foundational skills and experience joins the team so they can continue to master their craft.</li>
<li class="vbox centered">Our best machinists have: a<strong> passion about the art and science that goes into taking a raw piece of metal or plastic and forming it into a high-precision design. </strong></li>
</ul>
<div class="vbox centered">
<div class="tree">
<ul>
<li><span class="vbox centered"><span class="career"> CNC Machinists<br />
</span><span class="p">From this position, you could grow into</span></span>
<ul>
<li><span class="path">Master Machinist</span></li>
<li><span class="path">Machining Business Manager</span></li>
<li><span class="path">Owner of your own machining business</span></li>
</ul>
</li>
</ul>
</div>
</div>
<p style="text-align: center;"><img class="aligncenter wp-image-5835 size-full" src="https://worknetdupage.org/wp-content/uploads/2019/01/download.jpeg" alt="" width="275" height="183" /></p>
<ul class="stats">
<li class="vbox centered">In the next year, we expect to hire <strong>Assembly Operators</strong></li>
<li class="vbox centered">To get that job, you typically need <strong>a high school diploma, a mechanical aptitude and a willingness to learn and closely follow processes and work instructions.</strong></li>
<li class="vbox centered">Our best assembly operators are <strong>eager learners and pay attention to details. They enjoy working on different types of mechanical work every day. </strong></li>
</ul>
<div class="vbox centered">
<div class="tree">
<ul>
<li><span class="vbox centered"><span class="career">Assembly Operators<br />
</span><span class="p">From this position, you could grow into</span></span>
<ul>
<li><span class="path">lead operator</span></li>
<li><span class="path">supervisor</span></li>
<li><span class="path">manufacturing manager</span></li>
</ul>
</li>
</ul>
</div>
</div>
FEATURED ORGANIZATION:
Company Name: The Jel Sert Company
DuPage Location: West Chicago, IL
Total number of employees in DuPage: 900 during peak season
Peek Inside
The Jel Sert Company is a leading manufacturer of food and beverage products. For the past 20 years, our team has been dedicated to establishing an exemplary manufacturing infrastructure that supports the needs of some of the world’s largest Consumer Packaged Goods and pharmaceutical companies.
Jel Sert is committed to providing employees with development opportunities as we are invested in their long term success and advancement within the organization. An individual development plan assists employees in career and personal development and allows employees to reach short and long term career goals.
You would like to work at our company because
We are committed to attracting the best talent and developing our employees to exceed their potential. Our employees take pride in their work and are always looking for ways to contribute their ideas, skills, experience, and passion. We reward and value creativity, professionalism, teamwork, honesty, and longevity.
<p style="text-align: center;"><img class="alignnone wp-image-6187 size-medium" src="https://worknetdupage.org/wp-content/uploads/2019/01/Screen-Shot-2019-02-05-at-9.48.43-PM-300x154.png" alt="" width="300" height="154" /></p>
<ul class="stats">
<li class="vbox centered">In the next year, we expect to hire <strong>2-3 technicians</strong></li>
<li class="vbox centered">To get this job, you typically need a <strong>Minimum of 3 years’ experience working with electrical, hydraulics, programming, and mechanical PLCs is required.</strong></li>
<li class="vbox centered">We pay <strong>$2.00 per hour shift differential for all time worked on 3rd shift.</strong> *Rate of pay depends on one’s experience, education, and skills.</li>
<li class="vbox centered">Our best technicians have: <strong>Strong mechanical and electrical skills </strong>Additionally, someone that takes pride in their work, is honest, creative in their ideas, and works as a professional in a team environment.</li>
</ul>
All Technicians are sent to College of DuPage for classes. Technicians are scheduled for a series of six mechanical and six electrical classes. Classes are during work hours, so Technicians are paid for their time in class. We adjust their hours to spend half their shift on the floor and the balance in the class. Jel Sert pays for this training which includes classroom and lab work. All Technicians are involved in this training despite their experience level.
<div class="vbox centered">
<div class="tree">
<ul>
<li><span class="vbox centered"><span class="career"> TECHNICIAN
</span><span class="p">From this position, you could grow into</span></span>
<ul>
<li><span class="path">A Lead Technician role</span></li>
<li><span class="path">Potentially up to a Maintenance Supervisor role</span></li>
</ul>
</li>
</ul>
</div>
</div>
