JOBS

Champion Container is currently seeking a Customer Service Representative. This Customer Service Representative will come with extensive experience in customer service working on various order and administrative queries from customers. Salary is $50,000 – $60,000. Benefits offered: 401k with company match; Medical, Dental and Vision insurance; Paid holidays; Paid vacation.
Duties and Responsibility:

• Works with customer service, shipping, and customers to manage the full life order cycle from order entry to customer delivery.
• Maintain and create orders for customers using our internal ERP system.
• Coordinate shipping information for pickup or delivery to customer and or warehouse locations.
• Process debits and credits, and review and process customer invoicing.
• Maintain customers price files in collaboration with the corporate customer service team.
• Work with internal and external customers to troubleshoot and expedite customer needs.
• Communicate with customers on their order project status, answering enquiries on shipment dates, etc.