Exam Coordinator – Information Technology Services
Company: Midwestern University
Category: IT, Sales/Customer Service
Downers Grove
Type: Full Time
The Exam Coordinator will assist with administering and proctoring professional computerized exams to all students within the Testing Center. This position reports to the Testing Center Manager. The daily functions include validating the exam delivery data and time, ensuring the faculty selected the proper delivery options, and preparing for any special instructions requested for each exam. Hours for this position are Monday- Friday from 6:30am – 3:00pm.
Pay starts at $20.81. They offer a comprehensive benefits package that includes medical, dental, and vision insurance plans as well as life insurance, short/long term disability and pet insurance. They offer flexible spending accounts including healthcare reimbursement and child/dependent care account; paid holidays, sick/flex days, personal days and vacation days; 403(b) retirement plan, tuition reimbursement, childcare subsidy reimbursement program, identity theft protection and an employee assistance program; and a wellness facility on-site with a fully equipped fitness facility.
Essential Duties and Responsibilities:
- Perform daily Testing Center opening and closing procedures. Perform basic technical support to fix issues related to the technology within the Testing Center.
- Provide customer support to students, faculty and staff users of testing software. Assist the Testing Center Manager with scheduling all tests based on a committee agreement that will service all colleges.
- Understand testing requirements for exam sponsor and perform quality and security checks of all exams prior to examination time. Ensure any special instructions/materials, etc. for exams are followed/available.
- Assist Testing Center Manager with creating, printing and posting seating assignments for exams.
- Check-in examinees and verify identification. Explain exam process; ask examinees to place all personal belongings in a personal locker. Direct examinees to assigned seat, help examinees begin the exam, monitor examinees, and provide technical assistance during examination time.
- Maintain a clean, safe and quality Testing Center environment. This includes daily reorganization of the room and coordinating proper cleaning requirements with the cleaning service.
- Maintain Testing Center supplies.
